The Senior Program Manager will oversee project execution, manage stakeholder relationships, ensure financial performance, and maintain compliance with directives while upholding delivery excellence.
Join our Team
About this opportunity:
We are excited to offer an opportunity to join our team at Ericsson as a Customer Project Manager (CPM). This role is value-driven, data-centered, and pivotal to fostering a balance between Ericsson and our valued customers. The CPM is responsible for Fulfillment Assignment Specifications (FAS) execution accountability, compliance to group, legal, and financial directives. A key part of the role is delivering value and benefit recognition through each project, for the benefit of both Ericsson and our clients.
What you will do:- Align pre-sales CFR with the contract and delivery.- Develop project plans for approval and target execution.- Manage customer and stakeholder relationships, ensuring alignment throughout all stages of execution.- Ensure financial performance to meet target Unadjusted Margin.- Uphold delivery excellence within defined scope, budget, and timeline.- Comply with applicable directives, with focus on zero impact on people and environment.- Maintain data accuracy for conscientious and reliable reporting.
The skills you bring:- Consultative Skills.- Automation.- Process Management.- Negotiation.- Service Delivery Business Understanding.- Data Analytics.- Financial Acumen.- Artificial Intelligence (AI).- Customer Insights.- Ericsson Portfolio.- Stakeholder Management.- Change and Improvement Management.- Program/Project Finance Management.- Customer Relationship Building.- Project management.
About this opportunity:
We are excited to offer an opportunity to join our team at Ericsson as a Customer Project Manager (CPM). This role is value-driven, data-centered, and pivotal to fostering a balance between Ericsson and our valued customers. The CPM is responsible for Fulfillment Assignment Specifications (FAS) execution accountability, compliance to group, legal, and financial directives. A key part of the role is delivering value and benefit recognition through each project, for the benefit of both Ericsson and our clients.
What you will do:- Align pre-sales CFR with the contract and delivery.- Develop project plans for approval and target execution.- Manage customer and stakeholder relationships, ensuring alignment throughout all stages of execution.- Ensure financial performance to meet target Unadjusted Margin.- Uphold delivery excellence within defined scope, budget, and timeline.- Comply with applicable directives, with focus on zero impact on people and environment.- Maintain data accuracy for conscientious and reliable reporting.
The skills you bring:- Consultative Skills.- Automation.- Process Management.- Negotiation.- Service Delivery Business Understanding.- Data Analytics.- Financial Acumen.- Artificial Intelligence (AI).- Customer Insights.- Ericsson Portfolio.- Stakeholder Management.- Change and Improvement Management.- Program/Project Finance Management.- Customer Relationship Building.- Project management.
Top Skills
Artificial Intelligence
Data Analytics
Project Management
Ericsson Bengaluru, Karnataka, IND Office
Ericsson Bengaluru Hub Office
Major tech campus on the Outer Ring Road with offices, food courts and services inside the park. Close to key residential areas, though busy, it’s central to Bengaluru’s tech ecosystem.
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