SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
What we’re looking for
SurveyMonkey Enterprise is a powerful survey platform that enables teams and organizations to enhance their existing business ecosystem with People Powered Data. As a result they are able to make smarter, and more data-driven decisions.
The Multi-User Admin team develops the enterprise-grade administration used by the largest enterprise customers at SurveyMonkey. On this team, we develop advanced user and team management features such as asset library management, role based access control, survey branding, and user reporting.
We are looking for a talented Senior QA Automation Engineer who has a real passion for solving challenging problems and testing product features. We work closely with our product owners, designers and our customers, iterating quickly to ensure we build the best solution for our users.
What you’ll be working on
- Developing test plans for new features as they are planned and released
- Writing new automation tests for our enterprise platform
- Working through and executing manual and automated test runs according to the test plan prior to each release
- Facilitating test plan/case reviews with cross-functional team members as needed
- Working with other engineers to investigate production issues, and performing root cause analysis
- Documenting, investigating, and re-testing bugs and failures
- Defining and implementing metrics to communicate the quality of the products you are responsible for
- Supporting other types of quality targets, such as performance, load and stress testing
- Fostering the spirit of continuous improvement and learning amongst fellow engineers
We’d love to hear from people with
- 3-5+ years of professional software automation testing experience
- 5-8+ years of experience in testing highly scalable web application and services
- Experience with JavaScript based Web automation tool (we use WebdriverIO)
- Understanding of Web, HTTP and API design, and have solid experience testing web applications
- Experience with Git or another VCS
- Solid understanding of how to apply QA methodologies and processes
- Experience working in an Agile environment
- Excellent communication skills and the ability to work with both co-located and remote engineers and cross-functional partners
#LI-Hybrid
Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Top Skills
What We Do
We deliver intuitive, people-centric solutions that help industry leaders quickly and confidently make important decisions, take action, and achieve tangible results. Our AI-powered platform is built with a purposeful balance of humanity and technology, weaving together over 20 years of experience with data derived from billions of real questions and responses. Today, we offer enterprise solutions for agile experience management and insights by our three product brands: Momentive, GetFeedback, and SurveyMonkey.
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