Provides L2/L3 production support for Oracle HCM Cloud, resolving incidents and maintaining integrations, APIs, extracts, formulas, reporting, security, and quarterly releases. Partners with HR, Payroll, Benefits, and Talent teams on enhancements and process improvements in an ITIL-based 16x7 support environment. The role includes on-call and rotational weekend support, upgrade and patch support, stakeholder management, and potential expansion into Oracle HCM AI capabilities.
Requisition Number: 2385458
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking an Oracle HCM Cloud Techno-Functional Consultant (Production Support) with 7-11 years of experience. The role involves providing L2/L3 support for Oracle HCM Cloud, including incident resolution, integrations (OIC, HCM Extracts, HDL/HSDL, REST/SOAP APIs), Fast Formulas, BI Publisher, OTBI, security, and quarterly releases. The consultant will collaborate with HR, Payroll, Benefits, and Talent teams to resolve issues, support enhancements, and drive process improvements. Candidates should have hands-on experience across Oracle HCM modules, strong troubleshooting and stakeholder management skills, and experience working in an ITIL-based 16x7 support environment, including on-call and rotational weekend support. Experience with global implementations, payroll operations, ServiceNow, and compliance requirements is preferred.
Primary Responsibility:
Required Qualifications:
This position will begin with AI user persona and with new AI agent capabilities introduced in the latest Oracle HCM package, it has potential to grow to AI builder.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking an Oracle HCM Cloud Techno-Functional Consultant (Production Support) with 7-11 years of experience. The role involves providing L2/L3 support for Oracle HCM Cloud, including incident resolution, integrations (OIC, HCM Extracts, HDL/HSDL, REST/SOAP APIs), Fast Formulas, BI Publisher, OTBI, security, and quarterly releases. The consultant will collaborate with HR, Payroll, Benefits, and Talent teams to resolve issues, support enhancements, and drive process improvements. Candidates should have hands-on experience across Oracle HCM modules, strong troubleshooting and stakeholder management skills, and experience working in an ITIL-based 16x7 support environment, including on-call and rotational weekend support. Experience with global implementations, payroll operations, ServiceNow, and compliance requirements is preferred.
Primary Responsibility:
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- Graduate degree or equivalent experience
- 4+ years of experience to develop and maintain integrations using Oracle Integration Cloud (OIC), APIs, and middleware
- Provide ongoing support for upgrades, patches, and new feature rollouts
This position will begin with AI user persona and with new AI agent capabilities introduced in the latest Oracle HCM package, it has potential to grow to AI builder.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum Bengaluru, Karnataka, IND Office
Bengaluru, India, India
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