Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Senior Specialist, Product Management
Overview
The Commercial Platforms are a key differentiator to win and grow Commercial card business for Mastercard. The Smart Data platform is a key focus of overall commercial strategy and is integral to our success. We are seeking a dynamic Product Manager, Commercial Data-as-a-Service (CDaaS) with a broad business and technology background to manage the strategy and execution of our Data Sourcing and Processing development, customer lifecycle management and support. This role involves leveraging solid product management skills, knowledge of technology and product development, partnering between the Global Product team and the O&T (Operations & Technology) team to deliver our CDaaS roadmap strategy to improve data consumption and management.
Smart Data is embarking on an exciting initiative and this role is central in that vision, from concept to market release and optimization. This role is positioned to drive new ideas forward by combining creative thought leadership with innovation and industry best practices as the platform revamps the entire business intelligence offering. By entering in the early phase of a truly transforming and impacting strategic initiative, the experience is certain to be rewarding.
Role
This is a Sr. Specialist (Product Owner) role for the Commercial Data-as-a-Service program within the suite of Commercial products, based out of Pune. The team supports the delivery of commercial solution in a fast-paced Agile environment.
The nature of our projects is centered on back end system interactions, it’s highly database centric and involves file based communication with 3rd party data providers and issuers/processors. To achieve this, the focus of the Product Owner is to work within the detail of system interface specs, database research and gap analysis.
• Understanding of customer needs and expertise in product platform to develop new products and influence overall product strategy
• CDaaS roadmap in collaboration with Global and Regional Product teams, as well as Engineering team members
• Manage a suite of Data products currently supporting both internal and external customers
• Design and develop requirements for our cross-functional teams. Maintain a Product Backlog, creation and elaboration and Features and Stories for Engineering teams
• Drive research efforts to understand customer needs and inform priorities and product decisions
• Measure the impact of new data features and functionality and make changes as necessary
• Lead the full product cycle from ideation to user research, design, development, launch and monitoring for product features
• Take ownership of issues, develop recommendations and execute on proposal
• Provide oversight and Product engagement of the commercial platform testing and release process to ensure product quality
This role requires the successful candidate to:
• Demonstrate energy and a desire to succeed, follow through on commitments and push self and others to deliver exceptional results
• Proven track record of successful product development
• Have engagement experience with a scaled agile methodology
• Maintain a Product Backlog, create Features and Stories and perform Elaborations with Engineering partners
• Interact successfully with clients, MasterCard Account Managers, Product, Technology and Operations support staff to meet the needs of our customers
• Develop deep knowledge of MasterCard Smart Data suite and the entire commercial transaction flow
• Translate product requirements into technical specifications, ensuring mutual understanding and minimizing time to market
• Validate technical delivery and ensure that delivered functionality is fit-for-purpose
All About You
• Highly proactive with strong coordination and organization skills – This is important for this role.
• Knowledge and experience of working with JIRA/Rally and Aha will be preferred
• Understanding of and experience with following technology aspects will be preferred and stand you in good stead –
o MVC framework like Spring (batch, boot) and ORM framework like Hibernate
o JMS/Messaging and middleware like WebSphere MQ/ Apache Kafka is a MUST
o Oracle database and ability to write SQL queries
• Solid analytical skills are essential, i.e. the ability to take high level requirements and drill these down into detailed functional and non functional requirements under your own initiative.
• Comfortable working at a detailed level with interface specifications, running queries, doing high level technical analysis (to be able to facilitate and drive conversations)
• Empowerment and accountability.
• Committed to deliver on time and to quality.
• Willingness to learn and get stuck in
• Experience working with multiple global stakeholders
• Desire to stay abreast with technology, new development tools and methods
• Excellent written and verbal communication skills – clear and concise
• Understanding of Payment domain, PCI, PII and other financial security requirements will be preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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Abide by Mastercard’s security policies and practices;
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Ensure the confidentiality and integrity of the information being accessed;
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Report any suspected information security violation or breach, and
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Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
