Senior Systems Operations Engineer

About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer
In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years' experience troubleshooting environments across the entire ecosystem (i.e. applications to infrastructure), identifying root cause, fixing, and documenting problems, and implementing preventive measures.
• 3+ years' experience on SNOW/ other ticketing system.
• 3+ years' experience with scripting skills (e.g., Shell, Python, Groovy).
• 3+ years' experience with containerization tools (Docker, Kubernetes).
• 3+ years' experience with cloud platforms (Redhat OCP, AWS, Azure, GCP).
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability.
• Need to have Expertise on working under ITIL process model.
• Highly experience in Production support, Application support (L2 and L3).
• Need to have Very good exposure in Incident Management, Change Management, Problem Management etc.
• SME in Various Monitoring Tools like Kibana, AppDynamics, Splunk, Thousand Eyes, Grafana etc.
• Extensive experience in SQL Server Database design, Database maintenance Monitoring, Performance Tuning , writing T-SQL queries using SQL Server.
• Good Understanding on CI/CD Deployment process using tools like U Depoly,TFS,Liquibase etc.
• Good Exposure towards ETL Tool SSIS and Monitoring the Jobs Using Autosys (CA7) and its Maintenance.
• Experience in Maintenance of 3-tier Enterprise Web & Windows Application, Windows based services and web services
• Strong experience on IIS, SQL, Production Application Support, Windows & Unix Servers
• Monitoring application health based on pre-defined health check parameters, troubleshooting and perform RCA of high impacting issues.
• Experience in understanding/analyzing the customer impact and communicating them effectively with stake holders emphasizing priority.
• Good experience in DevOps, with focus on Java based applications
• Ensure security, scalability, and reliability across all DevOps processes
• Job Expectations:
• Should have good team building skills and maintaining healthy relationship with cross functional teams.

Posting End Date:
30 Jul 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.