About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer.
Transform traditional operations into a modern SRE model-building reliability by design, improving SLIs/SLOs, automating toil, defining and enabling critical monitoring, templatize the observability based on business-critical application and define critical user journeys for the same. Maturing incident & problem management. You'll be hands-on while also mentoring Ops/Dev teams to adopt SRE practices on scale.
In this role, you will:
Required Qualifications:
Desired Qualifications:
Job Expectations:
Wells Fargo is seeking a Senior Systems Operations Engineer.
Transform traditional operations into a modern SRE model-building reliability by design, improving SLIs/SLOs, automating toil, defining and enabling critical monitoring, templatize the observability based on business-critical application and define critical user journeys for the same. Maturing incident & problem management. You'll be hands-on while also mentoring Ops/Dev teams to adopt SRE practices on scale.
In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Strong experience in large-scale distributed systems; 5+ years hands-on SRE/DevOps/Platform Engineering.
- Cloud: One or more-AWS / Azure / GCP (certifications a plus).
- IaC & Automation: Terraform, Ansible/Chef; solid Git practices (GitOps
- Observability: Prometheus, Grafana, OpenTelemetry, Thousandeyes, Appdynamics, Aternity.
- CI/CD: Azure DevOps, GitHub Actions, Jenkins, or GitLab CI; artifact mgmt and environment promotions.
- Programming: One of Python/Go/Java (scripting + API integrations).
- Reliability Practices: SLIs/SLOs, error budgets, capacity planning, canary/bluegreen, chaos/DR testing.
- Processes: Incident/Problem/Change, blameless postmortems, runbook design, oncall good practices. Strong documentation and communication skills
Job Expectations:
- Define and implement SLIs/SLOs and error budgets for critical services; drive SLO adoption across teams.
- Build and tune observability (metrics/logs/traces) with golden signals (latency, traffic, errors, saturation).
- Partner with Performance Engineering to run load/stress/soak tests and remove performance bottlenecks.
- Platform & Automation: Eliminate toil , Generate AI based observability assessment and maturity score card for all applications
- Create selfservice reliability tooling (runbooks, bots, reliability checks, golden paths).
- Incident, Problem & Change
- Lead high severity incidents (Major/SEV1), facilitate blameless postmortems, and track corrective actions.
- Culture & Enablement: Coach product and ops teams on SRE principles; define maturity models and track adoption.
- Build documentation: runbooks, dashboards, readiness checklists, and reliability reviews. always current.
Top Skills
Ansible
Appdynamics
Aternity
AWS
Azure
Azure Devops
Chef
GCP
Github Actions
Gitlab
Go
Grafana
Java
Jenkins
Opentelemetry
Prometheus
Python
Terraform
Thousandeyes
Wells Fargo Bangalore, Karnataka, IND Office
3 Vittal Mallya Road, Bangalore, Bangalore, India, 560001
Wells Fargo Bengaluru, Karnataka, IND Office
Outer Ring Road, , , Bengaluru, Karnataka , India, 560103
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