Senior Technical Project Manager

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

The Merchant Solutions - Digital Solutions team is building world-class products through the Commerce Hub platform. As a Senior Technical Project Manager, you will be a confident, no-nonsense program leader who can drive outcomes—not just track them. Success requires someone who is collaborative and approachable, while also being direct, assertive, and unafraid to challenge when needed. 

Leadership & Operating Style (What sets this role apart) 

• Demonstrates confident, clear, and direct communication – able to deliver difficult messages without dilution 

• Operates with strong ownership and accountability, driving outcomes in complex environments 

• Challenges constructively – pushes back on stakeholders and clients when needed to protect outcomes 

• Balances approachability with authority – builds trust while maintaining high standards 

• Comfortable making decisions and taking a position without full consensus 

• Drives alignment with a fact-based, decisive, outcome-focused approach 

• Effectively engages with global stakeholders across diverse cultures, adapting communication styles while maintaining clarity, assertiveness, and delivery focus 

What you will do 

• Lead complex, cross-regional programs and deliver against scope, schedule, and budget 

• Drive clear, direct, outcome-oriented communication with stakeholders across regions and cultures 

• Own tough client conversations and communicate risks, trade-offs, and decisions with confidence 

• Drive cross-functional alignment and decision-making across global teams 

• Hold teams and stakeholders accountable – ensure follow-through and prevent slippage 

• Manage globally distributed resources across Agile and Waterfall environments 

Experience you will need to have:

• 15+ years of progressive program management experience in large-scale environments 

• 10+ years of experience managing high-stakes, executive-level programs 

• 10+ years of experience working with global teams and stakeholders across multiple regions and cultures 

• 8+ years of experience with Microsoft and Atlassian toolsets 
• Bachelor’s degree in Computer Science, Business, or a related field; or equivalent work experience

Experience that would be great to have:

• Prior experience within the payments and/or financial services domains.
• Proven ability to handle conflict, escalation, and challenging stakeholder dynamics 
• Strong problem-solving and risk management capabilities 

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.