Senior Technical Writer

About the Team

A lethal combination of innovative strategies and next-level implementations is the secret to Meesho’s phenomenal uccess. And our team is the strategy and implementation hub of Meesho’s tech team! We shape Meesho’s technology vision and define its tech roadmap. We are currently a team of 4 – and growing. As builders of Meesho’s tech brand, we tackle exciting challenges across multiple projects. Join us if you’re interested in shaping the direction of one of India’s fastest-growing unicorns and help communicate our vision and achievements to the whole wide world!

This team isn’t just about work – we believe in a work-life balance that brings out the best in our team. We strive to develop informal relationships within this small team. If tackling interesting challenges in a high-energy, fun environment sounds like something that will interest you, join us!

About the Role

As Senior Technical Writer, you’ll help create and maintain effective documentation for the tech team, especially for the various app features and products being rolled out. Additionally, you will work with the engineering leadership (including our founder and CTO, Sanjeev) at Meesho to help create the voice of engineering at Meesho. The communication content and channels would vary across social media, Meesho blogs, and any speaker engagements/events (both internal and external). Finally, you’ll also collaborate on blogs written by other engineers, helping them convert technical information into read-worthy blogs.

In this role you’ll act as a bridge between the content team and the engineering team, ensuring nothing important gets lost in translation.

What you will do

• Support in enhancing Meesho's employer branding initiatives in the tech ecosystem
• Ideate/brainstorm with leaders and identify potential talking points or blog areas
• Liaise with various tech and product stakeholders to ensure comprehensive documentation around Android and iOS releases (creation of internal and external release notes)
• Prepare content for speaker engagements or delivery of tech topics inside and outside Meesho
• Research and socialize interesting technological developments for social and print media engagements
• Fine-tune and prepare content to appeal to non-technical end-users, programmers, system administrators, designers, etc.
• Collaborate with external agencies to maintain a high standard of content for Meesho's social media platforms, blog, website, etc. 

What you will need

• 4 to 6 years of overall professional technical writing experience
• Strong experience in owning an end-to-end documentation process, being able to craft multiple kinds of documentation and messaging per the requirements
• Experience working with common authoring and publishing tools such as Confluence, Jira, Github, etc.
• Proven experience in tackling and resolving challenges, including being able to handle / manage multiple stakeholders
• Excellent attention to detail and the ability to prioritise
• Ability to work on multiple assignments simultaneously in a fast-paced, changing environment

About us 

Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

Our Mission

Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company’s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.

Culture and Total Rewards

Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like “Reflections”, “Listen or Die” , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. 

We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.

Know more about Meesho here : https://www.meesho.io/