Senior Technology Business Services Consultant

About this role:

Wells Fargo is seeking a Senior Technology Business Services Consultant.

In this role, you will:

• Lead or participate in managing and supporting the delivery of technology products & services for medium to large business unit clients and contribute to large scale solutions planning related to Technology Business Services
• Review customer information with the technology team
• Implement technical initiatives for complex projects impacting multiple lines of business or across the enterprise
• Lead initiatives for complex projects and work with the technology team to assess customer information and recommend best solutions to the customer
• Conduct research or testing of achieving market environment for innovative business products and services, regulatory or compliance issues and implications of new implementations
• Collaborate and consult with the technology team to resolve issues and provide customers with best possible solutions
• Provide guidance on leveraging new technology

Required Qualifications:

• 4+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

• Track & monitor status for key operational KPIs related to people, processes, delivery, and finance (LOB headcount, local budgets / forecasts, expenditures & financial metrics).
• Proactively manage day to day business office responsibilities like managing budget, driving adherence to Risk & Compliance mandates, regular cadence on hiring updates and vendor management for WIMT.
• Support the WIMT India management team with various processes/ coordination tasks/ data tracking and maintenance as appropriate. Some examples are but not limited to Transitions processes and documentation, hiring pre-approvals and documentation on relevant tools or systems, head count tracking and reconciliation reporting, TRIMS/ Vendor management due diligence, Space tracking, and coordination of logistics related to team events.
• Actively engaging with key partners across other LOBs on business services tasks such SCM, OHoT, Transitions, HR, and Finance - etc.
• Consolidate data from multiple sources, query, and analyze the operational trends and provide key insight to help with decision-making.
• Ensure optimal AU Mapping, coordinate hiring pre-approval (New/Backfill) and any necessary transition activities
• Work with US-based Chief of Staff to collaborate and deliver on various initiatives of the LOB from India
• Prepare regular dashboards on key operational metrics & KPIs for executive level briefing (CIO dashboard views) that reflect efficiency & effectiveness of the business, present to various stakeholders
• MUST have:
  • Excellent at Excel
  • Good in PowerPoint, Word, and Visio
  • Expertise on SharePoint, MS team and Confluence
  • Excellent communication and stakeholder management skills.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.