Design, build, test, and deploy production AI services for telecom managed services. Responsibilities include multi-agent systems, LLM integrations, RAG and vector databases, knowledge graphs, ML pipelines, model evaluation, fine-tuning, observability, APIs, CI/CD, and production monitoring. The role partners with platform engineers, data scientists, and product owners while contributing to architecture, documentation, reviews, runbooks, and mentoring.
Join our Team
About the opportunity
We are now looking for an Service Architect to design and implement automation solutions that streamline processes, improve efficiency, and support Ericsson's strategic delivery goals. You will be a part of the BCSS Service Line Operate Service Management Service Architecture team, collaborating with cross-functional stakeholders and contributing to Ericsson's automation strategy by creating scalable, reusable, and impactful automation designs.
What you will do:
You will bring:
Note- All academic credentials must be from recognized and accredited institutions and are further subject to verification.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Primary Recruiter: Hina Yadav
About the opportunity
We are now looking for an Service Architect to design and implement automation solutions that streamline processes, improve efficiency, and support Ericsson's strategic delivery goals. You will be a part of the BCSS Service Line Operate Service Management Service Architecture team, collaborating with cross-functional stakeholders and contributing to Ericsson's automation strategy by creating scalable, reusable, and impactful automation designs.
What you will do:
- Collaborate with cross-functional teams to understand business requirements and translate them into effective automation solutions.
- Develop robust and scalable high-level architectures meeting customer and business needs.
- Design reusable frameworks and modules to improve delivery speed and reusability across units.
- Lead use case creation discussions using data analysis to drive automation penetration.
- Analyze customer requirements and optimize scenarios for efficient infrastructure use.
- Engage in Automation, Analytics, and AI/ML-related solution roadmaps.
- Ensure systematic validation and repeatability in automation outcomes.
- Participate in code reviews, documentation, and testing.
- Mentor and provide technical guidance to team members.
- Stay updated with emerging trends in automation and advocate industry best practices.
You will bring:
- Degree in Engineering or Equivalent (ECE/CSE/IT).
- 6+ years in automation architecture.
- Strong expertise in software architecture, design patterns, and object-oriented design.
- Java programming expertise, with proficiency in Python, Groovy, or C++.
- Familiarity with AI/ML or data science concepts.
- Experience with UNIX/Linux platforms, databases (SQL/PLSQL), scripting languages, and web technologies.
- Telecom domain knowledge is highly desirable.
- Key Competencies Technical: Hands-on programming in Java, Python, Groovy, JavaScript.
- Architecture and design: Microservices, distributed systems, Domain-Driven Design, SOLID principles, enterprise integration patterns and design patterns.
- API and integration: RESTful APIs, gRPC, OpenAPI, API versioning, service-to-service communication and web services.
- Automation and orchestration design and integration experience.
- Non-Technical: Strong English communication skills.
- Agile working mindset,collaborative and innovative.
- High integrity and accountability.
- Data-driven decision-making and problem-solving mindset.
Note- All academic credentials must be from recognized and accredited institutions and are further subject to verification.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Primary Recruiter: Hina Yadav
Ericsson Bengaluru, Karnataka, IND Office
Ericsson Bengaluru Hub Office
Major tech campus on the Outer Ring Road with offices, food courts and services inside the park. Close to key residential areas, though busy, it’s central to Bengaluru’s tech ecosystem.
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What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
