The ServiceNow Administrator will manage and optimize the ServiceNow platform, oversee upgrades, develop workflows, and ensure performance and security standards while mentoring junior staff.
Position Title:ServiceNow Administrator
Position Type: Regular - Full-Time
Requisition ID: 40833
Job Summary:
We are seeking an experienced ServiceNow Administrator to lead the configuration, maintenance, and optimization of our ServiceNow platform.
The ideal candidate will have +8 years of hands-on experience in ServiceNow administration, with expertise in ITSM, ITBM, ITOM, and custom application development.
CSDM framework knowledge and has implemented in his experience along with best CMDB practices on service mapping,import sets, discovery, HAM,SAM end to end understanding to drive and work with engineers for better recommendation.
HRSDM Modules experience to work with HR Team for new enhancement requests , development of workflows for onboarding and offboarding use cases.
User Administration, License Monitoring and performance issues reporting and alignment with Team for optimization cost for ServiceNow.
Key Responsibilities
Platform Management:Administer, configure, and maintain ServiceNow instances (production, test, and development).
Upgrades & Patching: Lead upgrades, patches, and migrations while ensuring minimal downtime.
Workflow Automation:Design and implement workflows, business rules, UI policies, and scripts (JavaScript, Glide).
Integration:Develop and manage integrations with third-party tools (REST/SOAP APIs, MID Server, LDAP, SSO).
Performance Tuning: Optimize platform performance, troubleshoot issues, and ensure scalability.
Security & Compliance Manage user roles, groups, and access controls; enforce security best practices.
Reporting:Create dashboards, reports, and metrics using Performance Analytics.
Mentorship: Guide junior administrators and collaborate with cross-functional teams (IT, HR, Finance).
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Information Technology
Location(s): IN - India : Haryana : Gurgaon
Company: McCain Foods(India) P Ltd
Position Type: Regular - Full-Time
Requisition ID: 40833
Job Summary:
We are seeking an experienced ServiceNow Administrator to lead the configuration, maintenance, and optimization of our ServiceNow platform.
The ideal candidate will have +8 years of hands-on experience in ServiceNow administration, with expertise in ITSM, ITBM, ITOM, and custom application development.
CSDM framework knowledge and has implemented in his experience along with best CMDB practices on service mapping,import sets, discovery, HAM,SAM end to end understanding to drive and work with engineers for better recommendation.
HRSDM Modules experience to work with HR Team for new enhancement requests , development of workflows for onboarding and offboarding use cases.
User Administration, License Monitoring and performance issues reporting and alignment with Team for optimization cost for ServiceNow.
Key Responsibilities
Platform Management:Administer, configure, and maintain ServiceNow instances (production, test, and development).
Upgrades & Patching: Lead upgrades, patches, and migrations while ensuring minimal downtime.
Workflow Automation:Design and implement workflows, business rules, UI policies, and scripts (JavaScript, Glide).
Integration:Develop and manage integrations with third-party tools (REST/SOAP APIs, MID Server, LDAP, SSO).
Performance Tuning: Optimize platform performance, troubleshoot issues, and ensure scalability.
Security & Compliance Manage user roles, groups, and access controls; enforce security best practices.
Reporting:Create dashboards, reports, and metrics using Performance Analytics.
Mentorship: Guide junior administrators and collaborate with cross-functional teams (IT, HR, Finance).
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Information Technology
Location(s): IN - India : Haryana : Gurgaon
Company: McCain Foods(India) P Ltd
Similar Jobs at McCain Foods
Food • Retail • Agriculture • Manufacturing
Lead AI strategy and delivery: identify AI opportunities, architect scalable cloud-native AI systems, manage cross-functional AI projects, deploy and monitor models, ensure security, compliance, and positive business impact across selected domains.
Top Skills:
AWSAzureCloud-Native WorkflowsComputer VisionDatabricksDockerEmbedding PipelinesGCPGCPInference ServicesKubernetesLlmsMicroservicesNlp
Food • Retail • Agriculture • Manufacturing
The Sr Scientist in Product Development leads projects in food product innovation, manages timelines, collaborates with customers and suppliers, and ensures compliance with food laws and regulations through effective teamwork and project management.
Top Skills:
Experimental DesignFood ScienceIngredient SourcingSpecification ManagementStatistical Process Control
Food • Retail • Agriculture • Manufacturing
The Product Owner will manage data governance strategies, configure SAP MDG modules, collaborate with stakeholders, and ensure data quality for material master data.
Top Skills:
Ai-Driven Data Quality ToolsMaterial Master Data ManagementSap S4 Mdg
What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
