Serve as Technical Consultant for ITOM implementations, focusing on CMDB development and integration with existing IT operations tools in an agile environment.
Job Description:
Job Description & Responsibilities
- Work in a dynamic environment using agile methodology to deliver client projects.
- Serve as Technical Consultant for ITOM (CMDB, Discovery, Event Management, Cloud Management, Hardware Asset Management) implementations.
- Have experience in end to end project implementation on ITOM (CMDB & CSDM).
- Provide hands-on development to include creation, configuration of CMDB mapping of Servers, networks, and applications. Hands on experience in form design, business rules, client scripts, user roles and groups, access controls, and more on the various system applications.
- Develop integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required.
- Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using off-shelf plugins and API methods.
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Top Skills
Cloud Management
Cmdb
Discovery
Event Management
Hardware Asset Management
Itom
Rest Apis
Servicenow
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