Servicenow ITOM

Job Description:

Required Qualifications:

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in a related field preferred
• Possesses deep technical knowledge of subject matters and/or software development.
• 8+ of experience in enterprise grade projects or service management and environments
• Knowledge of industry trends and technology to drive organizational change at our customers.
• Designing user experience workflows
• 8 or more years of experience with ServiceNow
• Experience on ServiceNow ITOM Implementation including Discovery, Event and Service Mapping Projects. 
• Experience on ServiceNow Software Asset Management.
• ServiceNow CSA certification plus at least two further ServiceNow mainline certifications (like any CIS, CAD, CAS)
• Fluent in English

Desired Qualifications:

• 7 or more years of consulting experience with architecture, business analysis, design, and redesign
• Experience working with techniques and approaches for software and system architecture and design, for business process design and for test planning and execution.
• Good workflow analysis and business process integration skills
• Scripting experience in JavaScript, Jelly and HTML
• Knowledge of the complete ServiceNow Platform and Workflow solution
• Custom Integration using SOAP and REST

Soft Skills:

• Excellent verbal, written, and interpersonal communication skills.
• Passion for digitization
• Result-driven and customer centric
• Interacts with confidence and ease when interacting with multiple levels of management (client and company); uses complex strategies like indirect influence to build consensus and support.
• Ability to multi-task and work on several accounts simultaneously
• Capability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
• Ability to take on a high level of responsibility, initiative, and accountability.
• Stimulated to manage competing priorities in a complex environment.
• Ambitious in designing creative business solutions.
• Capability to convey a strong presence, professional image, and deal confidently with complex business problems.
• Self-starter with the ability to assume leadership and work without direct supervision.
• Willingness to travel

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.