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Job Description
ServiceNow Senior Software Engineer
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India's epicenter of Innovation, has been selected to be home to Takeda's recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
The Opportunity
As a ServiceNow Senior Software Engineer, you will lead, architect, design, develop, configure, and customize (when necessary) ServiceNow applications and services. You will deliver new functionality across applications, support the entire development lifecycle and assist the platform support with product related incident resolution. You will act as a ServiceNow Subject Matter Expert driving and leading ServiceNow based modules of complex software product which will integrate and streamline Takeda procurement process, with a specific focus on ServiceNow HR Service Delivery module.
Responsibilities
- Architect and lead the development of solutions specifically focused on the ServiceNow HR Service Delivery module.
- Partner with product team to create solution designs based on product requirements to maximize user experience
- Make complex front-end, back-end and API based technical and design decisions in conjunction with key Takeda stakeholders
- Estimate work based on user stories and functional requirements or wireframes
- Conduct show back sessions and product demos to small audiences
- Follow release and sprint development deadlines and schedules
- Collaborate with agile team to craft clear user stories and continuously deliver product increments
- Responsible for mentoring and reviewing pull requests of more junior or outsourced partner's team members.
- Configures, Maintains and Develops product features and continuously delivers product enhancements.
- Extends ServiceNow data model to support product features
- Develops business logic using scripting (Script Includes, Business Rules), and Flow Designer
- Designs and develops automated tests of solutions using ServiceNow Automated Test Framework and unit tests for Script Includes
- Documents the work performed using Agile Development and SDLC tools
- Uses Application Repository, Update Sets, Source Control and Pipeline tools to manage deployment of artifacts across ServiceNow instances
- Collaborate with HR teams to understand their requirements and translate them into technical solutions using the ServiceNow HR Service Delivery module.
- Provide training and support to HR users to ensure they can effectively use the ServiceNow HR Service Delivery module.
- Stay updated with the latest features and best practices related to the ServiceNow HR Service Delivery module and incorporate them into the solutions.
- Use agile engineering practices and various software development technologies to rapidly develop creative and efficient solutions that enhance the customer and employee experience.
- Contribute to Takeda's mission by leading the development and adoption of solutions that deliver business outcomes and drive innovation.
- Leverage Takeda Agile SDLC toolset for code management, integration and deployment.
- Follow and contribute to ServiceNow common best practices and specific Takeda-defined development standards.
Skills and Qualifications
- Bachelor's degree or higher in Computer Science/Information technology; or relevant work experience.
- 6+ years of experience in architecting, designing and developing ServiceNow solutions (especially modules relevant to HR processes).
- 3+ years of specific experience with ServiceNow HR Service Delivery module.
- Experience with ServiceNow HR Service Delivery module is a must.
- Strong understanding of HR processes and how they can be automated and improved using ServiceNow HR Service Delivery.
- Expert in configuring and customizing the ServiceNow HR Service Delivery module, including Case and Knowledge Management, Employee Service Center, and Lifecycle Events.
- Experience in developing and maintaining integrations between ServiceNow HR Service Delivery and other HR systems.
- Hands-on experience in JavaScript and/or TypeScript.
- Excellent communication skills with ability to communicate complex technical concepts and align organization on decisions.
- Fluent English (both written and oral).
What Takeda Can Offer You
- Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
- At Takeda, you take the lead on building and shaping your own career.
- Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
Benefits
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
- Competitive Salary + Performance Annual Bonus
- Flexible work environment, including hybrid working
- Comprehensive Healthcare Insurance Plans for self, spouse, and children
- Group Term Life Insurance and Group Accident Insurance programs
- Employee Assistance Program
- 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
- Broad Variety of learning platforms
- Diversity, Equity, and Inclusion Programs
- Reimbursements - Home Internet & Mobile Phone
- Employee Referral Program
- Leaves - Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)
About ICC in Takeda
- Takeda is leading a digital revolution. We're not just transforming our company; we're improving the lives of millions of patients who rely on our medicines every day.
- As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.
#Li-Hybrid
Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Top Skills
What We Do
We strive to transform lives. While the science we advance is constantly evolving, our core purpose is enduring. For more than two centuries, our values have guided us to do what’s right for patients and for society.
We know that changing lives requires us to do things differently. We start by listening to and addressing what really matters to patients, the people who love them, and those in the healthcare system who provide care. And that’s what inspires us all to be bold, push boundaries and set new standards that open up greater opportunities. Join us in our effort to discover, develop and deliver new treatments to patients.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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