The ServiceNow Technical Lead/Architect is responsible for designing solutions on the ServiceNow platform, collaborating with stakeholders to gather requirements, and providing technical guidance on configuration data management and integrations. The role demands expertise in various modules of ServiceNow and requires the candidate to possess multiple certifications while demonstrating strong communication and teamwork skills.
ServiceNow Technical Lead/ Architect1
Experience: 6+ years of experience with ServiceNow ITSM and HRSD
Job Description:
- MUST be ServiceNow CIS certified (Any two).
- Open to work and provide solutions on different modules. Knowledge on additional module is preferred.
- Capable to design solutions and provide technical understanding and architecture of the same.
- Work with process owners to understand the process requirements related to the capture of configuration data and develop technical specifications and solutions.
- Work closely with various stakeholders to provide guidance in the management of CI's and the relationships between them.
- Collaborate with Infrastructure Architects to understand IT technology strategy that guide which requirements need to be gathered.
- Work with Application SMEs and stakeholders to perform gap analysis and provide solution.
- To help Customers, Internal Teams under COE.
- Worked on Integrations /w integration hub
- Flexible to accommodate the Business needs.
Qualifications required:
- Min. 2 Certified Implementation Specialist Certifications.
- Must have Strong Technical skills.
- Experience with REST, SOAP, and JavaScript
- Must be Professional and a good Team Player.
- Excellent Verbal and Written Communication - (ENGLISH)
Top Skills
Hrsd
Itsm
JavaScript
Rest
Servicenow
Soap
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