Site Reliability Engineer-II

Posted 10 Days Ago
Be an Early Applicant
India
3-5 Years Experience
Software
The Role
Improve and manage infrastructure, write code, set up monitoring, and share on-call responsibilities. Requires 2-4 years of experience in building software solutions with proficiency in Python or Java, Linux, and DevOps tools.
Summary Generated by Built In

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising

  • Content, offering a headless CMS

  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

Responsibilities:

  • Improve and manage infrastructure to drive efficiency and scalability.
  • Write and review code, develop documentation, capacity plans, and optimize service costs.
  • Set up Service Level Indicators (SLIs) and engage with partner teams to develop, track, and meet Service Level Agreements (SLAs) and Service Level Objectives (SLOs).
  • Implement monitoring for infrastructure and applications.
  • Share an on-call rotation with partner teams and serve as an escalation contact for service incidents.

Desired Profile:

  • B.Tech/M.Tech or equivalent degree in Computer Science or a related field.
  • 3 to 5 years of experience in building software solutions.
  • Strong understanding of Linux-based operating systems.
  • Proficiency in programming languages such as Python or Java.
  • Proven experience with building services, supportability, and monitoring infrastructures.
  • Knowledge of TCP/IP network fundamentals.
  • Experience in DevOps tools, docker, terraform and K8s
  • Experience in configuring and maintaining web servers, load balancers, relational databases, storage systems, and messaging systems.
  • Hands-on experience with cloud infrastructure providers such as Amazon AWS and Google Cloud Platform (GCP).
  • Certification in Google Cloud Platform (GCP) (e.g., Google Professional Cloud Architect, Google Professional Cloud DevOps Engineer) would be a strong plus.
More things you'll like about Bloomreach:Culture:
  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
  • The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

  • Subscription to Calm - sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

 #LI-Remote

Top Skills

Java
Python
The Company
HQ: Mountain View, CA
600 Employees
On-site Workplace
Year Founded: 2009

What We Do

Bloomreach is the leader in Commerce Experience™

Our Bloomreach Experience Platform (brX) competes in three core categories: Engagement (CDP and marketing automation), Content (headless content and experience management), and Discovery (e-commerce search, merchandising, recommendations, and SEO).

We connect both customer data and product data to personalize all customer touch-points, leveraging our patented AI to recommend, predict, and segment. This empowers the marketer to create individual experiences, increase revenue, strengthen customer loyalty, and improve efficiency.

With a global footprint, Bloomreach powers over 25% of all e-commerce experiences across the US and UK, and supports 300+ global enterprises including Neiman Marcus, CapitalOne, Staples, NHS Digital, Bosch, Puma, and Marks & Spencer.

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