Site Reliability Engineer - PRE

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

• Prime responsibility of Site Reliability Engineer is to make sure that environment is secure and safe. All security findings should be remediated within required resolution date defined by governance.

• We do not allow outage, even for a second. If any issue happens, as owner of the environment we do the needful to make sure those environments are up and running. Root cause analysis should be done within hours. We make sure that findings are remediated in Production environment after all tests and checks in lower environments.

• As owner of environment, we keep track of all activities planned or happening in our environments. We are responsible for deploying new code in the environment.

• We look and analyze our environment regularly. If there is a manual task, we do automation of that. We are increasing selfheal capabilities and will continue to do the same until environments become auto-heal.

• If a new service is coming under our support or if migration of old environment is going to happen to new technologies, we start interaction with product developer to sketch out planning for production.

• As our business is running round the clock, we work in shift and synchronize with multiple locations and multiple tracks.

• We make sure that every activity is being recorded as per incident or change management process. Technical and related run books need to be prepared and shared with the team.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Engineering degree in IT or Computer Science
Having 2 to 3 years of IT experience
Ability to work as team player
Good written and communication skills
Punctual to office time and work
Ability to effectively prioritize and coordinate
Ability to learn fast and implement latest technology trends in the Industry
Good understanding of UNIX
Experience in java based web applications
Helpful in troubleshoot on java applications in Tomcat services and Web application in Apache
Exposure on Virtualization and Containers
Good understanding of scripting like Shell, Java, Python
Participated in release level discussions and gone through the total SDLC and Support OnCall and shifts for all activities

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.