Social Media Platform Manager

Department- Commercial & Corporate Affairs - Global Business Services (CCA GBS)
Are you passionate about social media management? Do you have a knack for ensuring compliance and optimising social media strategies? We are looking for a Social Media Platform Manager to join our dynamic team in Commercial & Corporate Affairs - Global Business Services (CCA GBS) at Novo Nordisk. If this sounds like you, read on and apply today for a life-changing career.
The position
As a Social Media Platform Manager at Novo Nordisk, you will:

• Support the local GBS social media community manager in managing the back end of social media platforms such as Facebook Meta Business Manager, X Ads Manager, LinkedIn Business/Campaign Manager, YouTube Campaign Manager, and Google Ads.
• Maintain the billing structure across all social media platforms.Ensure all users, ad accounts, and partners are up to date and compliant with platform guidelines.
• Collaborate with affiliates and external agencies to understand business objectives and provide necessary training and guidance. Update and review channel governance documents and social media guidelines.
• Assist users in upgrading/downgrading their access levels while ensuring security protocols like two-factor authentication.
• Help new users fill out access request forms on SharePoint and maintain a record of all applications. Provide regular updates of information, disclaimers, and bios. Ensure GDPR compliance across social media content.
• Additionally, you will manage the BrandWatch system, including:
• Onboarding and offboarding users. Conducting quarterly user reviews. Setting up team and channel permissions. Managing access to engagement templates. Supporting case resolution and troubleshooting.
• Creating user guides where existing material is insufficient. Managing ad accounts and reviewing them both natively and in BrandWatch. Adding new channels to BrandWatch and reviewing saved searches for listening.
• Managing data sources for listening and performing service checks on user dashboards. Implementing new platform initiatives or updates relevant to Novo Nordisk. Coordinating bi-monthly meetings and yearly business reviews with BrandWatch.
• Documenting and prioritising functional requirements. Keeping track of the BrandWatch roadmap and communicating relevant releases and updates. Handling new user licenses, ad account licenses, and saved searches.

Qualifications
We are looking for a candidate who can tick off most of the following:

• 4-5 years of experience in the digital domain. Experience in social media account management, preferably within a corporate setting.
• Proficiency with social media platforms such as Facebook Meta Business Manager, X Ads Manager, LinkedIn Business/Campaign Manager, YouTube Campaign Manager, and Google Ads.
• Strong understanding of GDPR compliance and platform guidelines.
• Experience with BrandWatch or similar social media content management systems is a plus.

About the department
The Commercial & Corporate Affairs - Global Business Services (CCA GBS) unit is responsible for driving deliverables for multiple Senior Vice President (SVP) and Corporate Vice President (CVP) areas, including Global Public Affairs and Sustainability (GPAS), Patient Access, Marketing, Commercial Planning, and the Content Hub.
Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.
Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions). Apply Now!
Deadline
20 September 2024
Disclaimer
It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.