Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
As a Software Engineer on the Interoperability team, you will help power the connections between Zocdoc and external healthcare software systems. Your work will ensure that millions of patients and providers experience seamless scheduling, data synchronization, and integration workflows. You’ll build and optimize scalable integrations and data pipelines, enabling real-time data exchange across the healthcare ecosystem. Whether you’re designing new API-driven integrations, enhancing ETL processes, or troubleshooting connectivity issues, your contributions will drive Zocdoc’s ability to integrate with and improve the broader healthcare infrastructure. This role is ideal for engineers who love solving complex data and API challenges, thinking creatively to connect disparate systems, and building scalable backend services that make a meaningful impact.
You’ll enjoy this role if you are…
- Passionate about building backend services and APIs that drive seamless integrations.
- Excited about solving interoperability challenges and working with external software systems.
- Interested in exploring creative solutions to connect with third-party systems when APIs are unavailable.
- A problem-solver who enjoys debugging integration issues and optimizing data pipelines.
- Driven to grow by learning from and receiving mentorship from more senior engineers, leveraging their experience to develop your skills and career.
- Curious and excited to work with healthcare data and industry standards.
Your day to day is…
- Shipping real production features that improve Zocdoc’s interoperability capabilities.
- Writing clean, maintainable backend code that powers interoperability at Zocdoc.
- Building and optimizing APIs and ETL pipelines for third-party integrations.
- Collaborating with engineering teams, product managers, and external vendors to ensure smooth integrations.
- Debugging and resolving API and data exchange issues.
- Researching and implementing best practices for API design and data transformation.
You’ll be successful in this role if you have…
- 2+ years of backend or API-focused development experience.
- Strong proficiency in C#, Java, Python, or a similar language.
- Experience building and maintaining RESTful APIs, ETLs, or data processing workflows.
- Comfortable working with databases, to query, transform, and manage data efficiently within integration pipelines.
- A problem-solving mindset and a scrappy approach to integrating with external systems.
- Familiarity with API authentication, data security, and best practices for external integrations.
- Nice to Have: Experience with FHIR, HL7, database readers, or web crawlers.
Benefits
- An incredible team of smart and supportive people
- A competitive compensation package, including attractive medical insurance
- Amazing perks - think catered lunch every day, Ping Ping, etc.
- Daycare/creche facility for kids
- The chance to create a better healthcare experience for million of patients
- L&D Offerings
- Corporate wellness programs with Headspace
- Cellphone and wifi reimbursement
- Competitive parental leave
- Sabbatical leave (over 5 years)
- Annual sponsored health check-ups
- Zocdoc is certified as a great place to work 2022-2024
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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