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Job Category
Software EngineeringJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Description
As a member of the Salesforce Quality Team, you will use agile methodologies to plan, coordinate, and lead customer engagements that result in automated tests and guidance to product teams. We are looking for a critical thinker with a natural curiosity to learn our customers’ business, use skills to extract user scenarios from conversations and data and then translate your findings into automatable test plans which either you or a member of the team will automate. A successful team member should have a strong quality approach and will ensure our customers receive high quality work. You will constantly find opportunities to share information and collaborate with other teams for the benefit of our customers, partners, and each other!
Your Impact
Build a confirmed automation tech foundation that will guide engineering teams to build, execute, and be responsible for various different types of tests across the testing pyramid (#shiftleft). Design and deliver automation and automation framework for products with a quality approach and provide mentorship through code and design reviews for features delivered by other developers within their scrum team!
- Master the Salesforce development process and codebase, in order to improve it
- Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, scenarios, high impact projects, usability, and accessibility
- Master clouds requirements (e.g. underlying tech stack, business usage, implementation)
- Build end-to-end, cross cloud-impacting, integration automation (API and UI) with variegated organizations
- Connect with customers to understand real-life usage, build test cases
- Execute Testing with sophisticated org setup, multifaceted data shapes
- Prioritize and drive cross-product testing
- Advocate for customer improvements
- Observe product and/or feature-level quality health metrics (testability, test health, test coverage, etc)
- Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements
- Tackle production issues
- You are providing leadership and mentorship to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams
- A related technical degree required
- 5+years experience in software engineering, quality engineering, usability, or business analysis
- Highly proficient in Javascript and Java
- Experience with automation (UI and Backend)
- Grasp of Object Oriented Programming
- Familiar with industry quality & usability practices
- Proficient in writing functional automation (UI/API)
- Ability to learn quickly and demonstrate problem-solving skills.
- Effectively communicate technical information in a clear and concise manner and ability to coordinate cross-team efforts
- Experience with agile development methodology
- Experience with developer tools like git, Maven and Eclipse IDE
- Good grasp of relational databases and SQL
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
- World-class enablement and on-demand training with Trailhead.com
- Exposure to executive thought leaders and regular 1:1 coaching with leadership
- Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
