Software QA Engineer

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

We are hiring for Test Engineer who will be working on automation and performance testing of Mitel IP PBXs, Unified Communications solutions.

Responsibilities:

• Developing and maintaining test plans/cases/scripts for manual/automated functional testing.

• Test case writing, execution and reporting.

• Working with the development, customer support, and Product Management teams to address defect resolution and retesting.

• Part of the Agile scrum teams.

• Understand and identify risks; report status to the QA manager, PO/SM, and project leads.

• Should be hands-on with Automation Python or Java, Selenium to handle the automation using the Robot framework

Requirements:

• Any Graduate or Postgraduate

• 3+ years of experience

• Experience in software test engineering and methodologies. Should have experience in Functional, Regression and System testing in the Telecom Domain. Technical know-how in VoIP and TDM telephony and CTI, CSTA, and TAPI.

• Good to know the Robot Framework

• Excellent know-how in Session Initiation Protocol – SIP, Real-Time Protocol (RTP)

• Excellent know-how in all kinds of telephony feature call flows like Enquiry, Call Waiting, Intrusion, Call Completion, Conference Call, Transfer Call etc.

• Excellent know-how of ISDN Call processing, like Base Call and Supplementary Services

• Excellent Knowledge of testing end-to-end UCC solutions and various IP PBX servers

• Knowledge of Linux operation systems and Microsoft Windows Server operating systems

• Troubleshooting and fault tracing techniques (Wireshark, tcpdump etc.)

• Experience with defect tracking/management systems.

• Experience with virtualization technology such as VMWare and/or Hyper-V. Ability to bring up test beds with minimum assistance on VMware

• Good to know REST-based APIs.

• Working experience in Automation in Python/C#/Java

• Framework- Robot Framework.

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Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.