Provides expert technical support for infrastructure services, resolves complex issues, monitors and troubleshoots systems, supports infrastructure projects, improves service efficiency, and develops technical documentation. Requires strong infrastructure technology analysis, data analysis, problem-solving, and continuous learning. The role typically requires five or more years of relevant experience, including at least two years in a similar position.
Job Description:
Essential Job Functions: • Provide expert technical support in infrastructure services, responding to complex issues and inquiries. • Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. • Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance. • Collaborate with the team to improve infrastructure efficiency and resolve technical challenges. • Participate in the development of infrastructure documentation, including incident reports and configuration details. • Apply deep technical knowledge to address complex infrastructure-related problems. • Follow established best practices and standards in infrastructure service delivery. • Apply critical thinking and technical skills to find solutions to infrastructure issues.Basic Qualifications:• Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role • Proven experience in infrastructure technology analysis • Proficiencies in data analysis and problem-solving • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications:• An advanced degree in a relevant field is a plus • Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus
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DXC Technology Karnataka, IND Office
India
DXC Technology Karnataka, IND Office
India
DXC Technology Karnataka, IND Office
India
DXC Technology Bengaluru, Karnataka, IND Office
Bengaluru, India
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Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
