Sr Business Analyst

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
We are seeking a Business Analyst to join our APAC Sales Operations organization who will serve as a member of ServiceNow's core Sales Operations team through partnerships with key stakeholders in the organization. Must be eager, hungry to improve and a fast learner!
The preferred candidate will have experience supporting Sales, is comfortable managing large data sets, has strong attention to detail and has a creative problem-solving mindset. They will work cross-functionally across sales, operations, marketing, and finance, with the primary goal of enabling sales leadership to make effective, analytically driven, and strategic operating decisions. Looking for a candidate who is open to flexible time as this person will be working with various APAC Operations team. Will require some hours to overlap during ramp up period.
Responsibilities include:
• Work with cross-functional leaders and corporate team to support annual sales planning, quota setting and territory assignment.
• Support onboarding and offboarding of sales, working with commissions team to address sales compensation queries.
• Maintain databases and develop weekly/monthly/quarterly metrics reports.
• Analyze performance and productivity data and help in preparing slides for QBR's, or other Sales leadership presentations.
• Drive internal processes and systems improvement to support sales excellence.
• Review new BI requirements and help in the development and testing of related reporting and dashboards.
• Support ad-hoc reporting requests and provide insights to APAC business stakeholders.
Qualifications
Qualifications requirements:
• Minimum bachelor's degree with 5-years relevant experience as a data analyst or in sales operations
• Excellent communication skills - verbal and written
• Ability to communicate effectively and collaborate with others
• Ability to manage multiple concurrent tasks at the same time where priorities can often change and drive initiatives in a cross functional environment
• Comfortable and flexible working in a fast-paced environment
• Meticulous and comfortable working with large data sets
• Proficiency with MS Office, especially Excel and PowerPoint
• Working experience in PowerBI, Python or R a plus
JV20
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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