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About Us
Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
Besides its SaaS business, Circles operates two distinct businesses:
- Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
- Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
ABOUT THIS ROLE:
We are looking for a dynamic HRBP to support Circles.Life tech organization in a fast paced and rapidly growing start-up environment that is disrupting the telco and tech industry.
The ideal candidate will be a strategic partner who can also enjoy scaling day-to-day People & Culture processes and procedures. You will be partnering with the leadership team and wider organization to develop the HR strategy for growing, retaining and engaging the tech organization.
The right candidate is self-motivated, embedded with the business priorities and is able to develop HR solutions that align with those business priorities.
WHAT YOU'LL DO:
- Partner with the P&C center of excellence (COE) to develop and deliver value-added solutions that support the organization business objectives.
- Ensures successful rollout of key P&C programs to the organization which include performance management, talent review, compensation, workforce planning, onboarding, communications, engagement surveys and policy interpretation.
- Collaborate with the wider P&C team members on recruiting projects to meet organization business/hiring needs.
- Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, performance improvement)
- Work closely and on a weekly basis with management and employees to improve work relationships, build morale/culture, and increase productivity and retention.
- Handle, mediate, and/or investigate employee matters and complaints. Lead employee meetings, handle conflict negotiation/resolution and provide recommendations to the leaders for (when possible) mutually beneficial closure of issues.
WHAT WE ARE LOOKING FOR:
- 12+ years of demonstrated success as HRBP supporting business leaders and organization.
- HRBP experience in a mature start-up environment with hyper-growth. Must have strong strategic skills and the ability to move seamlessly from strategic to tactical.
- Day-to-day working experience with HRIS platforms, performance management tools and applicant tracking systems (ATS) to support organizational and leadership effectiveness.
- Strong knowledge and design skills in change management, organizational design, systems thinking, strategic communications, team dynamics, and coaching.
- Familiarity with employee engagement and performance management best practices trends. Related experience is a plus.
- Proven ability to successfully work with and influence a global, fast-paced organization
- Bachelor’s Degree in Business or a related field
To all recruitment agencies: Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
