About Zeta
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
With the kind of scale and scope of products that we are envisioning, Zeta is looking for a Senior Product Manager for its Tachyon suite of products who can think from first principles and reimagine the world of payments and banking.
The Role :
You'll be working closely with the leadership and the Tachyon product team to build and scale the card issuance and core payments processing platforms that process payments from major card networks across the globe as well as payment systems like UPI.
Responsibilities
- Work closely with Customer Success to address the voice of the customer
- Closely work with customers for early feedback and for co-creation
- Prepare feature backlog aligning to Tachyon purpose / principles
- Own and publish Product Requirement Document
- Define the goals, scope and use cases for the core capability to be built
- Closely work with the engineering team & other stack holder for sizing, estimation and dependency management
- Enhance Tachyon Interfaces such as API’s, Events, Webhooks for various consumers
- Define the UX experiences and capabilities to be built for various banking personas such as Customer Services, Business Operations etc
- Own the roadmap for one or more part of the product
- Apply the lens of strategy, goals and Tachyon’s purpose to prioritize problems to solve.
- Slice the capabilities into smaller rapidly shippable features
- Work very closely with Engineering, Operations, Design, Customer Success, Client and Partner teams to get things done.
- Evangelize and communicate the product plan.
- Influence Engineering Teams and other stakeholders
- Participate in preparing internal and external communication for product and product feature releases
- Responsible for product documentation and revision
- Participate in preparing user training content for internal and external audiences
- Mentor and empower the team member, by setting learning targets
Discovery
Planning
Execution
Communication
Documentation and Competency Development
Skills:
- Track record of building & shipping high quality Enterprise or SaaS products owning the process end to end
- Strong Understanding of System Design
- Excellent communication (written and verbal) and interpersonal skills
- Adapting to complex situations with the aim to achieve business goals
- You conceive possibilities, think big picture, but deliver on the details
Experience & Qualifications:
- At least 8+ years of experience in a Product Management role
- Prior Experience in Payment Systems highly desirable
- An engineering / technical background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.
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