At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Position Summary
The Sr Product Manager (Sr PM) is a member of a product or solution team and is responsible for helping to drive the product strategy and requirements. A Sr PM must be the market expert listening to customer and prospect needs, analyzing market dynamics, and setting product direction.
As the Senior Product Manager for Content Delivery Network (CDN) Services, you will be responsible for driving the strategic vision, development, and success of our CDN offerings. You will collaborate with cross-functional teams, including engineering, operations, sales, and marketing, to deliver a world-class CDN service that enhances the performance, scalability, and reliability of web content delivery for our customers. This role requires a deep understanding of the CDN ecosystem, market trends, and customer needs, combined with strong leadership and product management skills to ensure that the CDN platform remains competitive and meets business objectives.
Primary Responsibilities
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Engage with customers to understand their business objections, operational constraints, and specific needs / pain points
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Define overall vision and strategy for a product / solution, including target customer persona, customer value proposition, and business objectives
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Own Product Lifecycle Management (PLM), including product planning / concept definition, Minimum Viable Product (MVP) definition (when is an offering good enough for launch?), ongoing release strategy, and ultimately product retirement. Work with program management to drive the logistics of the PLM.
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Own creating and delivering against the business objectives for the product / solution
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Define capabilities and requirements for product / solution to align with overall vision and strategy
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Conduct market analyses and financial ROI analyses to inform product / solution roadmap and prioritize product backlog
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In collaboration with Sales, Marketing, Legal, and many other stakeholders, drive decisions on backlog prioritization (e.g., customer expectations vs. engineering realities)
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Develop and deliver compelling product positioning with clear competitive differentiation and ROI to all audiences include executives, customers, partners and analysts.
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In collaboration with Product Marketing, Sales, Corporate Marketing, Partners, and Customers, develop overall go-to-market strategy and plan, including packaging, pricing, and positioning
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Create dashboards and metrics to monitor the performance of product / solution, based on pipeline, bookings, customers, etc.
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Build excitement for the overall F5 product strategy and portfolio and specific product / solution with customers, market analysts, and internal stakeholders with great communications, customer events and external presentations.
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Very high customer and partner engagement to receive feedback and handle escalations
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Overall accountability for the success of the product and business, creating internal visibility and business analysis for QBR’s and business reviews.
Knowledge, Skills and Abilities
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Experience with global CDN infrastructure
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Strong understanding of CDN technologies, including caching, edge computing, latency reduction, and security features (DDoS, WAF, etc.).
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Knowledge of cloud platforms like AWS, Azure, or GCP
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Familiarity with video streaming technologies and live content delivery
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Strong customer orientation with the ability to listen, organize and champion key initiatives and projects for product development
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Strong written and oral communication skills, with ability to articulate complex technology clearly
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Flexible, self-motivated, team player
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Duties may require the ability to travel via automobile or airplane, approximately 10-20% of the time spent traveling.
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Duties may require working outside normal working hours (evenings and weekends).
Qualifications
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Engineering, Sales Operations, Finance, MBA or similar. Engineering degree is plus.
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Working knowledge of Salesforce, Aha and Gitlab a plus though not a pre-requisite
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Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; MBA desirable
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At least 3 years of experience in product management in SaaS space
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Outstanding listener, great presenter, terrific interpersonal and communication skills with strong ability to influence people at all levels and in various functions
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Strong awareness of technology trends and potential influence on F5’s business
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Ability to lead in a constantly evolving environment, manage multiple priorities and ambiguity
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Ability to converse with technical and business personnel fluently
F5 Inc. is an equal opportunity employer and strongly supports diversity in the workplace.
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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].
