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The Senior Technical Program Manager will oversee project planning and execution, ensuring communication across teams and driving improvements in delivery success metrics.
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The Senior Program Manager oversees end-to-end program delivery, customer communication, and ensures successful execution of complex engagements across services. This role requires hands-on leadership, risk management, and effective cross-functional collaboration for achieving high customer satisfaction and defined business outcomes.
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The Senior Program Manager, Signage oversees strategic planning and implementation of global signage initiatives, managing budgets, vendor relationships, and project compliance while leading cross-regional teams.
Top Skills:
Microsoft Office SuiteMs Project
Key Responsibilities:
- Lead and manage a portfolio of multiple projects across various initiatives.
- Serve as the primary liaison for the initiative, representing leadership and building relationships with stakeholders
- Prepare and deliver weekly reports, manage program pipelines, and coordinate interviews and onboarding activities.
- Maintain and manage demand tracking through Excel sheets, including pivot tables and reporting dashboards.
- Create and present program updates and strategic insights via PowerPoint presentations.
- Collaborate effectively across global teams, ensuring smooth communication and alignment.
- Work independently with minimal supervision, demonstrating initiative and ownership.
- Support US-based teams with required time zone overlap (until 1:30 PM CST).
- Foster a positive and professional relationship with internal and external stakeholders, with a focus on long-term engagement.
- Proven experience as a Program Manager, preferably in a technology-driven environment.
- Strong proficiency in Excel (including pivot tables) and PowerPoint.
- Excellent written and verbal communication skills.
- Self-motivated, proactive, and capable of working independently.
- Ability to understand technology concepts and communicate effectively with technical teams (though not managing tech projects directly).
- Strong interpersonal skills and ability to build rapport across diverse teams.
- Experience in stakeholder management and cross-functional collaboration.
- Prior experience in cloud operations or enterprise program management is a plus.
- Familiarity with global delivery models and working with US-based teams.
- Experience in managing relationships in new engagements or client-facing roles.
What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
