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AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Lead and coach a team of Traveler Service Associates and Escalation Representatives to meet service, quality, and productivity goals. Use performance data, dashboards, and AI-enabled tools to identify escalation drivers, coach staff, refine processes, and resolve complex traveler issues. Manage day-to-day operations, conduct one-on-ones and performance reviews, mentor on travel products and policies, and collaborate on automation and knowledge-management improvements to improve customer experience.
Top Skills:
Ai-Enabled ToolsAmadeusExcelExpedia Internal ToolsExpedia WebsiteMS OfficePerformance DashboardsReporting ToolsSabreSpreadsheets
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Lead a Salesforce engineering team to design, configure, and deliver scalable Salesforce and AWS solutions. Drive architecture, translate business needs to technical designs, implement GenAI integrations, maintain documentation and SLOs, run peer reviews, troubleshoot issues, and develop engineers through hiring and coaching.
Top Skills:
ApexAPIsAuraAWSCSSGenaiHTMLJavaScriptJIRALightning Web Components (Lwc)SalesforceSOQLSoslVector StoresVisualforce
Financial Services
Manage pre- and post-trade lifecycle operations with emphasis on cash movements and funding coordination. Reconcile allocations, liaise with business lines, support process improvements and automation initiatives, assist project planning, and develop knowledge of market products and regulations under guidance.
Top Skills:
VBA
Shift : 4 pm – 1 am IST
Duration: 3 to 6 months
Location: Remote
Experience: 5+ years
Compensation: 1 LPM
Technical Skills -
• 5–6 years of experience in Software Quality Assurance.
• Strong knowledge of Salesforce Commerce Cloud (SFCC) or Salesforce-based e-commerce solutions.
• Proficiency in manual testing methodologies and automated testing frameworks.
• Experience with automation tools like Selenium, Cypress, WebDriverIO, or similar.
• Good command of API testing tools (Postman, REST Assured, Swagger).
• Working knowledge of CI/CD processes and tools like Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps.
• Experience in writing scripts using Java, JavaScript, or Python.
• Familiarity with test management tools like JIRA, Zephyr, TestRail, etc.
• Experience with Agile/Scrum methodologies.
• Strong analytical, debugging, and problem-solving skills.
• Excellent verbal and written communication
What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.

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