You aren't just a technical expert; you are an internal consultant, educator, and strategist who ensures that AI tools don't just sit on the shelf—they drive measurable ROI.Job Description
Roles and Responsibilities:
Demonstrated proficiency in the Technical Program Management and AI Adoption domain with 5-7 years of relevant experience.
Prompt Engineering & Optimization: Design, test, and refine complex prompt templates for various use cases (content generation, data analysis, coding assistance, and automated customer service).
Workflow Integration: Identify manual bottlenecks across departments (Marketing, Sales, HR, Legal) and architect AI-driven solutions to automate or augment these tasks.
Product Evangelism: Lead the rollout of Copilot and Quicksuite, ensuring users understand how to use them to save time.
Internal Training & Coaching: Lead workshops and create "Prompt Libraries" to upskill employees, ensuring they know how to interact with AI safely and effectively.
AI Strategy & Governance: Collaborate with Leadership to define AI usage policies, ensuring ethical standards, data privacy, and brand consistency are maintained.
Performance Monitoring: Track and report on the impact of AI implementation, using metrics like hours saved, output quality, and cost reduction.
Trend Analysis: Stay at the forefront of the rapidly evolving AI landscape (OpenAI, Anthropic, Google Gemini, Midjourney, etc.) to recommend new tools and techniques.
Education Qualification:
Bachelor's Degree in with advanced experience.
Desired Characteristics:
Linguistic Precision: An exceptional command of language with the ability to articulate nuance, tone, and logic in written instructions.
Technical Literacy:
Deep familiarity with LLM architecture (how tokens work, temperature settings, system vs. user prompts) and AI productivity tools.
Proficiency in Python, LangChain/LlamaIndex, API integrations, and vector databases (e.g., Pinecone, Milvus).
Change Management: Proven ability to lead digital transformation projects and overcome "AI anxiety" within a workforce.
Problem Solving: A "hacker" mindset—willing to iterate 50 times on a prompt to get the perfect result.
Experience: 2+ years in technical writing, operations, or digital strategy role, with a documented portfolio of AI implementation or prompt engineering projects.
Note:
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.
Relocation Assistance Provided: No
