Serve as the primary post-sales technical SME for strategic SI/GSI partners—driving delivery excellence, guiding end-to-end implementations, troubleshooting escalations, advising on architecture/integrations/best practices, developing partner capabilities and reusable accelerators, and collaborating cross-functionally to ensure successful deployments and partner satisfaction.
Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.
The Partner Solutions Engineer is responsible as the strategic post-sales technical advisor for our SI/GSI partner ecosystem. This role will work closely with partner delivery teams to drive delivery excellence, and strengthen partner technical capabilities across engagements.
WHAT YOU WILL BE DOING
- The ideal candidate should act as the primary post-sales technical SME for strategic SI/GSI partners.
- Analyze implementation gaps and recommend corrective actions to improve delivery success
- Support partners in delivering complex customer implementations and advanced use cases.
- Guide partner delivery teams through end-to-end implementation lifecycles including design, deployment, troubleshooting, optimization, and go-live support.
- Assist partners in resolving technical blockers, escalations, and implementation challenges across projects.
- Provide advisory support on architecture, integrations, best practices, scalability, and deployment strategies. Should possess a strong background in the Identity Security domain with an understanding of Saviynt’s product portfolio and solution offerings, enabling effective deployment of solutions to partners when required.
- Support Partner Capability Development in implementation approaches across partner ecosystems.
- They should also be skilled at setting and managing expectations, mediating discussions, and resolving issues effectively
- Collaborate cross-functionally with internal teams to address partner concerns and ensure successful outcomes.
- Ability to prioritize and manage multiple tasks concurrently in a fast-paced environment.
- The role requires someone who can build long-lasting relationships based on trust and collaboration while taking ownership of issues and driving them through to successful resolution.
- The ideal individual should be self-motivated, proactive, partner-centric, creative, and possess a strong work ethic with a focus on delivering exceptional outcomes
WHAT YOU BRING
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. Master's degree preferred.
- 10+ years of experience in Identity Security, Identity Governance & Administration (IGA), Privileged Access Management (PAM), Identity Lifecycle Management, or broader Cybersecurity domains.
- Strong experience in Consulting & Delivery or in Professional Services, Solution Consulting
- Experience managing enterprise implementation Projects and Delivery Governance
- Knowledge of Project management methodologies (Agile, Waterfall, Hybrid)
- Experience developing reusable accelerators, templates, or automation frameworks
- Excellent stakeholder management and executive communication skills
- Ability to influence and drive cross-functional collaboration
- Effectively communicate solution value to the business and technical audiences that is clear and satisfies prospective Partner/customer requirements and/or inquiries.
- Regularly provide solution feedback and competitive intel from the field to Saviynt product management, solutions strategy, and marketing teams
If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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