Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.
About the role
Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.
We are seeking a highly skilled and motivated Quality Engineer to join our development team. As a QE Engineer at Netskope, you will play a critical role in ensuring the reliability, functionality, and security of our data protection products. You will work closely with cross-functional teams to design, implement, and execute tests that validate both the integrity and security of our solutions. The ideal candidate will have a strong background in quality assurance, have great organizational & planning skills, and be ready to partner with a strong team to enhance our software testing.
What's in it for you
We are a globally distributed team of engineers who have a passion for learning new skills and building great products. If you thrive in a fast-paced startup environment with a collaborative team of backend and QA engineers and are passionate about building user-friendly interfaces, we want to meet with you!
What you will be doing
- Work closely with backend/frontend engineering partners to learn about new features, ask questions during design phase to fully understand those features, and prepare detailed test plans, test cases, and test scripts based on product requirements and security specifications
- Demonstrate responsibility for release readiness - identify, document, and track defects, inconsistencies, and security flaws using issue-tracking tools. Validate product performance, scalability, and resilience, particularly in scenarios involving large-scale data protection. Work with development teams to ensure timely resolution.
- Build partnerships with the entire engineering team - our QA team makes us look GOOD and we respect their feedback so your attention to detail and follow-through makes our team stronger
- Openly communicate with your peers and managers, and partner across UX, engineering, & product to deliver best-in-class features for a growing product
- Handle customer escalations, perform root cause analysis and drive customer issues to closure from a QE perspective.
- Engaging in cross functional team standups to prioritize tasks, communicate progress & blockers to team members, & work as a team to meet our deadlines & deliver impact for our customers
Required skills and experience
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- 8+ years of professional experience in QA testing, with your most recent job in this area specifically
- Strong expertise in RESTful Web Service automation and Day-1 automation readiness
- Strong experience in Web User Interface testing
- Should have worked on a cloud-based product and have addressed reliability, resiliency, and scale-related problems
- Strong expertise in writing test automation for Web User Interface testing e.g Selenium, WebdriverIO, Typescript.
- Proven experience in design and implementation of automation frameworks that meet the high standards of technology best practices, quality, compliance, and reliability
- Strong knowledge of software testing methodologies, including functional, security and performance testing.
- Familiarity with automated testing frameworks (e.g., Selenium, JUnit, TestNG, etc.).
- Experience with CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions, GitLab CI).
- Strong problem-solving skills and attention to detail.
- Comfort communicating with a global team - we live in Slack & Zoom
- Experience working with Docker and Kubernetes.
Education
Bachelor's degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field required, Masters degree strongly preferred.
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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
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