Tanzu Cloud Support Engineer
This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.
What you will do:
- To work with Tanzu, essential skills include a strong understanding of Kubernetes fundamentals, containerization, cluster management, application lifecycle management, security best practices within Kubernetes.
- Proficiency in deploying and managing Tanzu components like Tanzu Mission Control, and the ability to troubleshoot common issues within a Tanzu environment.
- Need expertise in operating and managing Kubernetes clusters using VMware Tanzu tools and features.
- Kubernetes security policies and configurations
- Role-based access control (RBAC) within Tanzu
- Manage & configure Kubernetes networking and storage
- Security best practices for containerized applications
- Understanding of load balancing in Tanzu Kubernetes Grid
- Integration of NSX Advanced Load Balancer with Tanzu Kubernetes Grid.
- Provide technical assistance with cloud infrastructure and services.
- Monitor and maintain cloud systems to guarantee their availability and performance.
- Work with the development and operations teams to optimize cloud solutions.
- Assist with the deployment and setup of cloud resources.
- Develop and maintain comprehensive documentation for cloud systems, including architecture diagrams, operational procedures, and troubleshooting guides.
- Leads in the creation of systems documentation
- Provide technical and architectural leadership for the infrastructure Engineering teams and Operations roles
- Automate the provisioning, deployment, scaling and monitoring of the platform
- Maintain existing automation processes and expand test cases to support REST API testing
- Help in root cause analysis of defects/issues and facilitate product release/roll-out
- Work closely with development teams to identify and resolve problems
What you need to bring:
• At least 2 years of proven experience as a Cloud Support Engineer or in a similar position.
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Kubernetes architecture and core concepts, Cluster deployment ,configuration and container orchestration and management.
• Strong understanding of cloud systems, including AWS, Azure, and Google Cloud.
• Experience with containerization and orchestration systems such as Docker and Kubernetes.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication skills, with the ability to clearly convey technical information to both technical and non-technical stakeholders.
• Deploying and managing Tanzu Kubernetes Grid (TKG)
• Understanding and utilizing Tanzu components like Tanzu Service Mesh
• Tanzu Mission Control usage for cluster lifecycle management
• VMware NSX® Advanced Load BalancerTM
• Vmware sphere, NSX,Vsan
• Jenkins, Git ,Velero, Contour,cert-manager, Prometheus,Grafana, Fluentbit,Harbor
• Windows Server, Ubuntu, RHEL, Linux
• Experience with DevOps practices and CI/CD pipelines.
• Advanced network troubleshooting skills in cloud environments.
• Familiarity with ITIL practices and frameworks.
• VMware Certified Professional - Tanzu for Kubernetes Operations (VCP-TKO)
• VMware Certified Specialist - vSphere with Tanzu
• Demonstrate strong written and verbal communication skills
• Demonstrate business judgment, decision making skills, negotiating skills, time-resource management, complex problem solving, in-depth product knowledge, creativity, teamwork, knowledge of quality processes, political astuteness and sensitivity in dealing with diverse cultures and ability to learn quickly.
• Experience in interacting/Supporting Level 1 Support teams and customers
• Must be a team player and show ability and willingness to motivate and support other engineers
Additional Skills:
Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
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Job:
Services
Job Level:
Specialist
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Top Skills
Hewlett Packard Enterprise Bangalore, Karnataka, IND Office
24, SALARPURIA ARENA, HOSUR MAIN ROAD, Bangalore, Bangalore, India, 560030
