Role: Team Leader, Global Resource & Vendor Management
Location: Bangalore, India
Work Model: Hybrid
Work Timings: 12PM to 9 PM IST
Introduction:
CSC’s Global Subsidiary Management team is seeking a highly strategic and operationally driven Team Leader to lead our global vendor network, knowledge base (KB) ecosystem, and a team of professionals supporting these functions. This role is critical to optimizing vendor performance, improving cost efficiency, and enhancing the usability and accuracy of our global knowledge infrastructure. The Team Leader will combine strong people leadership, vendor strategy expertise, and a data-driven mindset to drive measurable improvements across global operations.
Some of the things you’ll be doing:
- Lead, coach, and develop a team responsible for vendor management and KB operations.
- Set clear goals, priorities, and performance expectations aligned with organizational objectives.
- Drive accountability, performance management, and career development within the team.
- Foster a culture of continuous improvement, ownership, and customer-centric thinking.
- Ensure effective resource allocation and workload management across global priorities.
- Lead and oversee relationships with a diverse global vendor network across multiple service lines.
- Enforce vendor performance standards, with a focus on improving responsiveness, service quality, and turnaround times.
- Identify opportunities to consolidate vendors and leverage economies of scale.
- Own vendor pricing strategy, including renegotiation of contracts to drive cost reductions and improve margins.
- Implementing and managing Third-Party Risk Management (TPRM) frameworks, including vendor due diligence, risk assessments, and ongoing monitoring.
- Track and report on vendor spend, savings initiatives, and ROI of vendor consolidation efforts.
- Partner with internal stakeholders to align vendor capabilities with business needs.
- Oversee the global KB, ensuring it is accurate, future proof, and compliant with evolving requirements.
- Define governance structures, including content ownership, version control, and audit readiness.
- Drive enhancements in the user experience of the knowledge base.
- Partner with technology and operations teams to improve KB tools, workflows, and usability.
- Identify and address SLA shortcomings, knowledge gaps or outdated documentation.
What Technical Skills, Experience, and Qualifications Do You Need?
- 9+ years of experience in vendor management, procurement, or global operations, ideally in a professional services or global corporate services environment.
- Prior people management experience, including leading and developing high-performing teams.
- Demonstrated success in: Reducing vendor costs and negotiating contracts, driving vendor consolidation and leveraging economies of scale, managing global vendor relationships.
- Experience owning or managing knowledge bases or content systems is strongly preferred.
- Demonstrated AI application is a pre.
- Strong analytical skills with experience in pricing, financial modeling, or spend analysis.
- Proven ability to lead cross-functional initiatives and drive change in a global organization.
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
CSC Bengaluru, Karnataka, IND Office
CSC Bengaluru Office
B- Electronics Phase 1,, 43, इलेक्ट्रॉनिक सिटी फ्लाईओवर, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100, Bengaluru, India
