TECH Program Associate - Data Platforms

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
The Spectrum TECH (Training, Experience & Connection Hub) Rotational program provides an opportunity to gain foundational technical experience, build relationships and receive mentorship in three distinct business units within the Data Platforms organization. Throughout the year, Associates rotate through multiple roles in four month cycles & then are matched to a business unit upon completion of the rotation.
BE PART OF THE CONNECTION
As a TECH Program Associate in Data Platforms, you will have the opportunity to work on a variety of data teams with emphasis on data science, modeling, statistics, data engineering, and data visualization. This individual is responsible for completion of three projects across different domains and will have the opportunity to present work at the end of each rotation. Ideal candidates will have strong track record of unwavering effort, attitude & eagerness to learn.
WHAT OUR TECH PROGRAM ASSOCIATES ENJOY MOST

• Gain relevant, operational level experience and understanding of the systems and processes associated within the software development life cycle which may contain exposure in several of the following areas: machine learning; data visualization; ETL development; data engineering; metric modeling & statistics
• Rotate to three different teams in four month increments & achieve balance of depth & breadth with unique projects in each of the rotations
• Develop knowledge and gain insight into multiple departments in Data Platforms by understanding unique technology requirements within each rotation and learning each vertical's responsibilities and methodologies, with the goal to conduct responsibilities alongside the teams.
• Complete responsibilities as assigned in each rotation with eventual goal to own certain responsibilities and provide feedback, insight, and collaboration to the work developed.
• Design, implement, and deliver fundamental data products for software and applications.
  Write code that meets production requirements and design specifications for deployments across the enterprise. Participate in peer code reviews.
• Learn project requirements and analyze business system and client requirements for application and software implementations and enhancements.
• Participate in project meetings and standups and provide insight as requested.
• Collaborate at various intervals throughout lifecycle of a project.
• Collaborate on the creation and viability for application enhancements developed for the external customer.
• Participate in proof of concept sessions and work on requirements needed for enhancements.
• Troubleshoot issues with application alongside teams.
• Partner with security teams to understand vulnerabilities and identify security remediation plans.
• Work in partnership to resolve issues across enterprise.
• Collaborate with various teams including: Data Science, Digital Platforms Insights; Connectivity Insights to solve complex problems through a series of rotational projects
• Monitor systems and applications for projects that have deployed to ensure operational excellence and efficiency.
• Troubleshoot issues, defects, and outages in a production environment.
• Participate in triage exercises to resolve production alerts and exercises.
• Perform data analyses, develop and prepare information and solutions to support rotational teams in their daily responsibilities.
• Collaborate with several levels of management and employees to learn organization in specific rotation and its business partners.
• Support and assist employees in each vertical with their current initiatives and work in the pipeline.
• Partner with members of the Data Platforms teams to identify opportunities to review processes, improve processes and develop strong team and customer relationships.
• Mentor fellow trainees onsite with experience learned from prior rotations to help others understand particular verticals.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience:
  • Information Technology experience gained through work experience or practicum training

• Education:
  • Bachelor's Degree in Information Technology, Management Information Systems, or Engineering required, or combination of required work experience and education

• Skills:
  • Basic knowledge and ability to code, test, manipulate data, and develop solutions for applications/software.
  • Basic knowledge and ability to code in SQL, Python, R
  • Basic knowledge of statistical modeling & practices
  • Basic knowledge of AI & ML concepts
  • Basic knowledge of visualization concepts & tools
  • Basic Knowledge of Software Development Life Cycle
  • Basic Knowledge of elements within rotational program
  • Basic knowledge of project management skills and process mindset
  • Effective verbal, written, and interpersonal communication skills
  • Effective ability to present, communicate, and influence others of varying skills and abilities.
  • Basic ability to prioritize, organize, and multi-task in a flexible, fast paced and challenging environment to effectively meet deadlines and projects by using appropriate methodology and tools
  • Demonstrated analytical skills and ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results
  • Effective interpersonal and communication skills to work across functional and organizational lines with uncompromising ethics
  • Effective problem-solving skills and attention to detail

• Abilities:
  • Ability to read, write, speak and understand English.
  • Ability to independently assess situations and respond accordingly
  • Ability to deal with complexity and manage ambiguity

• Travel Ability:
  • Office Environment

• Schedule:
  • Full time.
  • This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:

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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.