About Us
Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com
At Automation Anywhere, we are dedicated to empowering organizations worldwide to unleash productivity gains, drive innovation, improve customer service, and accelerate business growth. Our vision is to fuel the future of work by unleashing human potential through AI-powered automation.
The Community and Learning team plays a crucial role in realizing this vision by enabling our customers to achieve automation success, at an individual level through upskilling to a programmatic level, improving strategy and execution across the team. We're looking for a Technical Community Manager to join our team and play a pivotal role in fostering a vibrant, knowledge-rich community for automation developers.
This role is essential in ensuring our community serves as a valuable resource for developers, IT professionals, and technical decision-makers using our platform. You'll serve as a bridge between our technical users and other cross-functional teams, facilitating knowledge sharing, driving adoption, and gathering invaluable feedback to shape community strategy and share with product leadership.
Outcomes: What you'll do in this role
In the first 90 days, you will:
- Conduct a thorough audit of our current technical resources, including the community, documentation, Bot Store, and more. Develop recommendations for filling resource gaps and improving engagement with existing resources.
- Collaborate with the community operations coordinator to enhance our technical Q&A program to improve response times and quality for technical queries.
- Attend (first 30 days), co-host (first 60 days) and then independently plan and host a Developer Meetup (by 90 days).
- Assist in planning and executing our annual community and learning virtual event.
- Collaborate with Automation Anywhere University team to determine and execute strategies for increasing training consumption among community members.
In your first 6-12 months, you will:
- Increase engagement among automation developers with developer meetups and other community and learning offerings including Bot Store and Automation Anywhere University. Target increase to be agreed upon after completion of the audit.
- Review existing badging/recognition system for technical expertise and contributions and make recommendations for enhancements.
- Work with the Community Marketing & Program Manager to engage MVPs and other community members as you plan technical content and events.
- Collaborate with community marketing team on customer communications and cross-functional team enablement with the goal of increasing developer engagement and driving product adoption within customer accounts.
- Collaborate with the product team to create a feedback loop for feature requests and bug reports from the community.
Core Competencies: Who we're looking for
- Technical Expertise: Strong understanding of the Automation Anywhere, AI, and automation technologies. Automation Anywhere certification is a plus, but not required
- Community Management: 2+ years experience in managing technical communities or developer relations programs.
- Content Creation: Ability to create and curate high-quality technical content in multiple formats (blog, video, social media, etc.)
- Communication Skills: Strong written and verbal communication skills, with the ability to explain complex technical concepts to various audiences.
- Problem-Solving: Adept at identifying and addressing technical issues raised by the community.
This role offers an exciting opportunity to shape our technical community and drive innovation among our users. If you're passionate about technology, community building, and empowering users to achieve more with automation, we want to hear from you.
All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
What We Do
Welcome to Automation Anywhere. We’re on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity.
With 2.8M bots deployed at customers in 90 countries, and a network of over 2100 partners, we are a leader in the Gartner Magic Quadrant, and our AI-powered digital workforce platform optimizes the business processes of the world's largest enterprises and governments in virtually every industry including 85% of the top banks and financial institutions, 90% of the top healthcare institutions, 85% of the top technology companies, and 80% of the top telecom companies.
Industry Awards and highlights:
· Named a leader each year of Gartner Magic Quadrant for Robotic Process Automation
· Named a Leader in Forrester Wave
· Named a Leader and Star Performer in Everest Peak Matrix
· Named a Leader in Nelson Hall NEAT Intelligent Automation Report
· G2 Crowd 2020 Best Software Company
· First Cloud-native digital workforce platform
· 850+ pre-built, intelligent automation solutions
· Bot security and IP protection
· SaaS packages
· Over 1.4M courses completed in Automation Anywhere University
· Free AI-powered Community edition
Try the world’s most advanced digital workforce platform today: https://bit.ly/startRPAtoday
.jpeg){kind=icon}
