Technical Content Writer

Contiinex is an AI technology company building intelligent, autonomous solutions for healthcare Revenue Cycle Management (RCM). Its Agentic AI platform is designed to execute complex revenue-cycle workflows across areas such as eligibility and benefits verification, prior authorization, claims processing, denial management, accounts receivable and revenue integrity.

The company works at the intersection of Artificial Intelligence, Agentic AI, LLMs, NLP, automation, healthcare technology and enterprise software, with a focus on creating measurable business outcomes for healthcare organizations.

Contiinex is an AI technology company building intelligent, autonomous solutions for healthcare Revenue Cycle Management (RCM). Its Agentic AI platform is designed to execute complex revenue-cycle workflows across areas such as eligibility and benefits verification, prior authorization, claims processing, denial management, accounts receivable and revenue integrity.

The company works at the intersection of Artificial Intelligence, Agentic AI, LLMs, NLP, automation, healthcare technology and enterprise software, with a focus on creating measurable business outcomes for healthcare organizations.

We are looking for a Technical Content Writer who can understand technology deeply and communicate it simply.

This is not a documentation-heavy or diagram-focused role. We are looking for someone who can take complex concepts—such as AI agents, LLMs, automation, healthcare RCM, conversational AI, NLP, APIs, cloud technologies and enterprise AI—and turn them into clear, engaging and technically credible written content.

You will work closely with technology, product, business and leadership teams to build Contiinex's voice across its website, thought leadership, blogs, product content and other digital channels.

• Research and write high-quality technical content around AI, Agentic AI, LLMs, automation, healthcare technology and enterprise software.
• Translate complex technical concepts into content that is understandable to technology leaders, healthcare executives and business stakeholders without oversimplifying the subject.
• Write long-form and short-form content including:
• Technical blogs
• Technology explainers
• Thought leadership articles
• Website and product content
• Product/solution explainers
• Case studies
• Whitepapers and reports
• LinkedIn and other social content
• Executive thought-leadership pieces
• Conduct independent research using credible technology, healthcare and industry sources.
• Work with subject matter experts, product teams and engineers to understand products, architecture and technical concepts.
• Interview internal experts and convert their knowledge into polished, audience-friendly content.
• Develop content around emerging areas such as Agentic AI, Generative AI, LLMs, AI automation, conversational AI, NLP, voice AI and healthcare AI.
• Develop content that explains how technology translates into real business and operational outcomes, particularly within healthcare RCM.
• Maintain technical accuracy while ensuring content is engaging, readable and relevant to the target audience.
• Repurpose technical research into multiple content formats and channels.
• Work with marketing and leadership teams to build a consistent technology narrative and point of view for Contiinex.
• Stay current with developments in AI, enterprise technology, healthcare technology and the broader technology ecosystem.

• 2–5 years of experience in technical writing, technology content, B2B SaaS content, enterprise technology content or a similar role.
• Strong understanding of technology and the ability to independently research unfamiliar technical topics.
• Excellent written English with strong command over clarity, structure, grammar and storytelling.
• Ability to explain complex technology in simple, precise language.
• Strong research skills and the ability to distinguish credible technical information from superficial or generic AI content.
• Comfortable interacting with engineers, architects, product managers and technology leaders.
• Ability to ask the right questions and extract technical information from subject matter experts.
• Strong interest in AI, software, enterprise technology and emerging technologies.
• Ability to write for different audiences—from technical practitioners to CXOs and business leaders.
• Strong editorial judgement and attention to technical accuracy.

• Experience writing about AI/ML, Generative AI, LLMs, Agentic AI, NLP, automation or SaaS.
• Exposure to healthcare technology, healthcare RCM, fintech, insurance technology or other enterprise domains.
• Experience creating content for a B2B technology or SaaS company.
• Basic understanding of APIs, cloud computing, software architecture, data, integrations and enterprise applications.
• Experience writing for technology decision-makers or enterprise buyers.
• Familiarity with SEO principles and content research tools.

You will do well in this role if you:

• Are genuinely curious about how technology works, not just how to write about it.
• Can go from a technical conversation with an engineer to a polished article without losing the technical substance.
• Enjoy researching a topic until you actually understand it.
• Can explain something like an AI agent, LLM workflow or RCM automation to a non-technical executive without making it sound simplistic.
• Have strong opinions about writing quality and don't rely on generic, AI-generated content.
• Are comfortable working in a fast-moving technology company where the subject matter is constantly evolving.

• Work at the intersection of AI, Agentic AI and healthcare technology.
• Get direct exposure to emerging enterprise AI use cases.
• Work closely with technology, product and business leaders.
• Build content around technology that is solving real-world operational problems.
• Opportunity to develop deep expertise across AI, automation, healthcare and enterprise SaaS.