Technical Learning Solutions - Content Developer

Technical Learning Solutions - Content Developer

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

• HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

  What you'll do

  Job Family Definition:

  Based on identified training needs in the company business segments/global functions, designs and develops sales, technical or leadership/management training materials, including both traditional and media-based deliverables. Works with project teams to assess, design, develop, evaluate and/or acquire content, and assist with the delivery readiness of sales, leadership/management and/or technical training programs. Audiences may include company employees, partners, or customers. Tests and refines course content by delivering pilot training to sample participants; also delivers train-the-trainer programs.
   

  Management Level Definition:

  Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.
   

  Responsibilities:

  • Develop impactful and timely learning solutions, by meeting or exceeding training readiness dates.
  • Build course design plans for content development aligning the HPE Service support strategy.
  • Deliver train-the-trainer sessions, produce videos and written documentation of content changes, and timely communicate content updates to stakeholders.
  • Drive the quality of the developed content to meet or exceed learner satisfaction metrics.
  • Ensure that measures are aligned to learning objectives, implement innovative instructional design techniques, and increase interactivity within courses. 
  • Expand competency in eLearning, Instructor Led Training, multimedia authoring, and editing tools.

  What you need to bring:

  Education and Experience Required:

  • First level university degree; advanced university degree preferred or equivalent experience.
  • Typically 7-10 years in a training development or delivery role.
  • Support experience on at least four of the following products will be a plus:
    HPE GreenLake for Block Storage, HPE GreenLake for File Storage, 3PAR, HPE Primera, HPE Alletra 9000, HPE Alletra 5000/6000, XP, Nimble, MSA, StoreOnce

  Knowledge and Skills:

  • Ability to understand complex tools, technologies, and systems
  • Familiar with HPE GreenLake platform and Storage Cloud Data Services
  • Fluent with English (writing and speaking)
  • Strong facilitation, presentation, content design, and consulting skills
  • Strong leadership, communication, change management, relationship management, and project management skills
  • Able to work in global environment with team members across the world
  • Proficient in content development software (for example, MS PowerPoint, React/Typescript/HTML/CSS)
  • Familiarity/experience with below will be plus:
    - HPE Brand compliance
    - Technical writing skills
    - Support experience with other HPE products
    - Video editing skills
  • Demonstrated ability to quickly understand new, complex tools, technologies, and systems.

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business, Change Management, Coaching, Communication, Creativity, Critical Thinking, Data Analysis, Design Thinking, Empathy, Follow-Through, Growth Mindset, Instructional Design, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Organizing, Process Development (PD), Professional Presentation, Saba, Strategic Objectives {+ 2 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india#operations

Job:

Learning & Development

Job Level:

Expert

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.