Backed by Lightspeed, Y Combinator, Together Fund, and Prosus, Emergent is reimagining how software gets built.
Our vision is to democratize development, enabling anyone with an idea to become a creator and making software accessible to a billion people worldwide. Our autonomous coding agents turn plain-language ideas into fully functional applications, tested, version-controlled, and deployable in minutes. What once took weeks now happens with a single click.
Headquartered in San Francisco, we’re led by repeat entrepreneurs with a proven track record of building successful startups, joined by a world-class team of Olympiad medalists, IIT & IIM alumni, and veterans from Google, Amazon, and Dropbox. Together, we’re building at the frontier of AI and systems engineering, shipping daily and setting new standards for AI-driven development.
In just 5 months, we scaled to $25M ARR, shipped 3M+ Apps, with 2.5M users across 180+ countries, making us one of the fastest-growing AI startups in the world. Join us in shaping the future of software development.
Role: Technical Support Engineer
Location: Bengaluru (On-site)
Experience: 2–7 years
About the Role :-
We are looking for a Technical Support Engineer to own end-to end resolution of complex product issues. The role requires strong coding, debugging, and customer communication skills, with close collaboration across Engineering and Product teams.
What You’ll Do :-
- Troubleshoot and resolve frontend and backend issues
- Write and debug code to identify root causes and validate fixes
- Analyze logs, APIs, databases, and application workflows
- Act as a trusted technical advisor to customers via email, chat, and calls
- Work closely with Engineering and Product teams to close issues
- Create and maintain technical documentation and knowledge base articles
What We’re Looking For :-
- Strong proficiency in Python, SQL, and React
- Solid debugging and problem-solving skills
- Experience with APIs, databases, and modern web architectures
- Familiarity with Linux/Unix and Git
- Excellent communication skills and customer-first mindset
Good to Have :-
- Experience with cloud platforms or SaaS products
- Familiarity with Linux/Unix and command-line tools
- Exposure to security, performance monitoring, or automation
Why Join Us?
- Build the social voice of a category-defining AI company.
- High ownership role with direct impact on brand and growth.
- Fast pace, creative freedom, and massive visibility.
Let's build the future of software together!
