At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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Overview:
We are hiring for Technical Writer for our Bangalore office.
Responsibilities:
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The technical writer is responsible for all documentation for a product ranging from solution documentation to deep technical guides, to end user on-line help. This position requires the ability to describe a highly technical solution in an easy to understand and concise manner.
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This position also requires managing the localization work required to offer our solution in several global languages.
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The technical writer is an integral member of the development and maintenance projects giving input to product managers and designers from an end user perspective.
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There is a need to fully understand the existing documentation and consolidate the information.
Technical Skills:
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Any Graduate or Postgraduate
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3+ years of experience in Technical writing
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Experience working in DITA/XML based authoring environment
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Well versed in traditional documentation authoring tools
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Experience in conducting technical reviews
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Experience in publishing content in online formats
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Agile methodology experience
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High quality consciousness
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Excellent English written and verbal skills
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Experience writing for Windows applications
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Base knowhow in telephony concepts/business phone systems
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Technical enough to be able to install and maintain a lab environment with our software in order to have a system to use to properly describe our solution
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Top Skills
What We Do
Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers.
With 45 years of industry leadership, we help businesses connect, collaborate and provide better experiences for their customers. Mitel is trusted by 70 million business users in more than 100 countries.
Throughout our long history of industry experience, innovation has been core to Mitel’s DNA – allowing us to become experts in evolving to meet your needs and help you do the same for your customers. It’s why we’re the only company that wakes up every day exclusively focused on helping you take your communications from where they are today to where you – and your customers – need and expect them to be.
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