Create quotes, itineraries and tour packages; arrange hotel, flight and transport bookings; communicate with suppliers and customers; handle inbound/outbound calls; manage documentation, payments and feedback; follow SLAs and meet targets.
Company Description
PurpleRain is "special" because of its people – the quality of the team is outstanding. We take great pride in our people, who are our most valued asset.
PurpleRain is a small company with a big ambition, focused on delivering innovation and results.
PurpleRain delivers fierce digital strategies, analyses and marketing tactics to aspiring, driven brands with a burning desire to compete. Poised to help you strike at the right moment, we create, implement and measure outcomes-based strategies that produce quantifiable results and challenge the status quo.
Job Description- Making quotation, travelitineraries, tour packages, costing to the customers
- Arranging Hotel Booking, Flight Booking, other transport bookings as per the Travel itineraries in very effective and systematic manner to optimize time slots and priority.
- Communicating with suppliers & service providers
- Answering Calls both In-bound and Out-bound
- Follow up with clients by phone/email about their queries.
- Keeping track on documentation, payments.
- Follow-up with customers for feedback about their experience of the tour and service
- Follow the set SLA and guidelines
- Meet the set target
- Bachelors in Commerce/Tourism/Arts +
- 1+ Year Experience in holidays and travel industry
- Excellent communication skills
- Should be multi-lingual
- Ability to ask open-ended questions and uncover information
- Ability to work as part of a team
- Well organized, meticulous attention to detail with ability to multi-task
PurpleRain Technologies Bengaluru, Karnataka, IND Office
#3, 1st Main, Domlur 2nd Stage, Indiranagar, Bengaluru, Karnataka, India, 560071
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