TWS Production Support Mid

Posted 8 Days Ago
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Bengaluru, Karnataka
Hybrid
1-3 Years Experience
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role
The TWS Production Support Mid will provide scheduling and application support for Tivoli Workload Scheduler and related tasks in a distributed systems environment. Responsibilities include troubleshooting scheduling issues, interacting with application teams, monitoring batch processing, and participating in work assignments with flexible shift timings and on-call support. Candidate should have 2+ years of experience with Tivoli Workload Scheduler or equivalent software, knowledge of Linux and Windows Server OS, and familiarity with AGILE methodology and scripting languages.
Summary Generated by Built In

Job Description: 

Tivoli Workload Scheduler (TWS/IWS) - Scheduler & Application Support distributed systems

Skill Requirements:

    • Minimum 2 years working with Tivoli Workload Scheduler or equivalent scheduling software is a must.  (Experience with a distributed platform preferred).
    • Minimum 2 years reviewing/configuring/designing/implementing scheduling requests based on received user documentation/instructions.
    • Experienced with directly investigating/troubleshooting and providing solutions to scheduling issues.
    • Ability to regularly exercise a high degree of independent judgment in high pressure situations.
    • Ability to work independently and collaboratively within and outside of the group.
    • Candidates must possess good verbal communication skills over the phone
    • Candidates must be able to manage and prioritize multiple critical tasks and issues concurrently.
    • Has knowledge and hands on experience with Linux operating system and commands are essential and beneficial.
    • Has basic knowledge and hands on experience with Windows Server operating system and command line commands.
    • Basic understanding of AGILE methodology.
    • Additional Skills (not mandatory):
      • Basic programming and scripting ( bash /perl / awk ) knowledge and experience beneficial.
      • Any knowledge or experience with the following is beneficial:
        • Basic understanding of networks
        • Basic understanding of IBM DB2
        • Basic understanding of application processing
        • Basic understanding of JIRA, Confluence & ServiceNow.
        • Basic understanding of Cloud computing
        • Bitbucket, IBM Connect:Direct/NDM, IBM Websphere, IBM Tivoli Monitoring software is useful


Responsibilities:

  • The candidate will interact with application teams across the firm in providing various TWS support function roles in supporting the multiple scheduling environments.
  • The candidate will provide day-to-day scheduling and operational support, and troubleshooting for related support services, including, but not limited to, monitoring, executing, and controlling batch processing.
  • The candidate will monitor and manual execute actions as requested and authorized to do against batch processing streams and jobs.
  • The candidate shall troubleshoot routine batch processing errors to isolate cause of failures, and initiate recovery actions working with application developers, functional analysts, engineers and other IT  specialists.
  • Participate in work assignments which may include scheduled and non pre-scheduled additional hours before/after shift, weekends, and holidays as required by the group, department and firm to ensure needed coverage and staffing.

 

Work Timing and On Call:

  • Shift: Should be flexible to support any 9 hour shift within 24 hour window during weekdays. 24X7 rotational
  • Shift Timings – 11:30 PM – 8:30 AM IST, 6:00 AM – 3:00 PM IST, 8:30 AM – 5:30 PM IST, 5:30 PM IST – 02:30 AM IST
  • Additional work hours as needed to complete scheduling requests. On-call support required on planned Weekends on rotational basis.



 WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

 We offer:

  • A work culture focused on innovation and creating lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • A diverse, inclusive, meritocratic culture

Top Skills

Awk
Bash
Perl
The Company
Bengaluru, Karnataka
6,000 Employees
Hybrid Workplace
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.

TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.

DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.

DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.

ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

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Capco Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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Bengaluru, Karnataka
Company Office Image
Bengaluru, Karnataka
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Mumbai, IN

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