Who are we and why this opportunity?
SparkCognition, Inc. delivers world-class AI solutions that allow a business to solve their most critical problems, empowering them to run a more sustainable, safer, and profitable business. Our award-winning AI solutions predict future outcomes, optimize processes, and prevent cyberattacks. We partner with the world’s industry leaders to analyze, optimize, and learn from data. We augment human intelligence, drive profitable growth, and achieve operational excellence.
Drive change and create a footprint. Learn more at: SparkCognition
Position Summary: We are seeking a skilled UX Researcher to join our team of designers. This role involves conducting user research, and industry landscape analysis to gather insights that drive product design decisions. The ideal candidate will have a strong background in user-centered research methodologies and experience uncovering actionable insights that enhance user satisfaction and product engagement. The candidate will be responsible for identifying and understanding the critical factors that impact user experience in industrial settings, such as workflow efficiency, safety protocols, and regulatory compliance.
You Will:
- Design and conduct user studies, including surveys, interviews, focus groups, and usability testing
- Analyze user behavior through qualitative and quantitative methods to identify underlying user needs and pain points
- Developing user personas and journey maps that reflect the unique environments and requirements of industrial users
- Present research findings and actionable recommendations to stakeholders in a clear and compelling manner
- Maintain up-to-date knowledge of industry trends and advancements in UX research and tools
- Continuously monitoring and evaluating user feedback to refine and optimize the functionality and usability of our products in real-world industrial applications
You'll Have:
- Bachelor’s or Master’s degree in Psychology, Human Factors, HCI, or a related field
- Minimum of 2 years of experience in UX research, ideally within a tech-driven environment
- Proficiency in a range of qualitative and quantitative research methods
- Strong analytical skills and the ability to distill complex information into clear, actionable insights
- Excellent communication and presentation skills, with the ability to engage and influence diverse audiences
- Experience with UX research tools and software, such as UsabilityHub, Lookback.io, or similar
- A strong portfolio that demonstrates past research projects and their impact on product design and user experience
SparkCognition is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.
SparkCognition prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
SparkCognition is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.
What We Do
SparkCognition’s award-winning AI solutions predict future outcomes, prescribe next best actions, and help ensure worker safety. We partner with the world’s industry leaders to analyze, optimize, and learn from all types of data, augment human intelligence, drive profitable growth, and achieve operational excellence.
Our patented AI technologies, including machine learning, deep neural networks, natural language processing, and computer vision lead the industry in innovation and help accelerate digital transformation. Our solutions allow organizations to solve critical problems – prevent unexpected downtime, maximize asset performance, deliver net-zero initiatives, and eliminate accidents, all while avoiding zero-day cyberattacks.
SparkCognition’s products enable organizations to quickly capitalize on their data to provide real-time actionable insights, amplify their return on investment, and redefine best practices. Since inception, we have worked toward perfecting AI to accelerate market adoption and enhance, advance, and safeguard organizations, fostering a smarter, safer, and more sustainable future. To learn more, visit www.sparkcognition.com.
Why Work With Us
At SparkCognition, we have a culture of innovation – we tackle critical challenges with our teams of experts. We invest heavily in advancing the science of AI – our internal research group offers employees the opportunity to drive real scientific innovation. As a result, we have 170+ patents filed/pending in the US and globally.
Gallery
.png)
