Lead end-to-end operations across hubs: drive supply chain, service operations, SOPs, process excellence (Lean/Six Sigma), cost and P&L management, build high-performance teams, and implement digital transformation to scale pan-India operations.
Job Description
Position: Vice President – Operations
Department: Operations
Reporting To: COO (Chief Operations Officer)
Location: To be decided
Employment Type: Full-Time
Compensation
- CTC: ₹28,00,000 – ₹30,00,000 per annum
- Additional Benefits: ESOPs (as per company policy)
About the Role
We are looking for a dynamic and result-oriented Vice President – Operations to lead and strengthen the organization's end-to-end operational excellence across all business locations. The incumbent will be responsible for driving operational efficiency, optimizing supply chain and service operations, ensuring profitability, implementing standardized processes, and building a high-performance operations culture.
The role requires strategic thinking combined with strong execution capabilities to enhance customer satisfaction, improve service quality, reduce operational costs, and support business scalability.
Key Responsibilities
Operations Management
- Lead and oversee day-to-day operations across all hubs and business units.
- Ensure seamless execution of operational activities while maintaining service quality and efficiency.
- Drive operational performance through effective planning, monitoring, and execution.
- Develop operational strategies aligned with organizational growth objectives.
Supply Chain Management
- Oversee end-to-end supply chain operations, including procurement coordination, inventory management, warehousing, logistics, and distribution.
- Ensure optimum stock availability across hubs to meet market demand without excess inventory.
- Monitor inventory movement, replenishment planning, and stock accuracy.
- Improve supply chain visibility and efficiency.
Service Operations
- Ensure timely completion of service requests within defined Turnaround Time (TAT).
- Improve customer satisfaction by maintaining high service standards.
- Monitor service KPIs and implement corrective actions wherever required.
- Establish service excellence standards across all operational locations.
Standard Operating Procedures (SOPs)
- Design, implement, and continuously improve Standard Operating Procedures (SOPs) across all operational functions.
- Ensure SOP compliance through regular audits and process reviews.
- Standardize workflows to improve efficiency and consistency.
Process Excellence & Continuous Improvement
- Lead Process Excellence initiatives using Lean, Six Sigma, Kaizen, and other operational improvement methodologies.
- Identify operational bottlenecks and implement sustainable improvements.
- Build a culture of continuous improvement and operational innovation.
- Drive digital transformation initiatives to improve operational efficiency.
Cost Management
- Conduct detailed operational cost analysis across all functions.
- Identify cost optimization opportunities without compromising quality and customer experience.
- Develop and execute cost reduction initiatives.
- Monitor operational budgets and improve overall cost efficiency.
Profit & Loss Management
- Own and manage Profit & Loss (P&L) for all operational hubs.
- Monitor operational profitability and implement strategies to improve margins.
- Review financial performance and recommend corrective actions.
- Collaborate with Finance for budgeting, forecasting, and variance analysis.
Team Leadership
- Lead, mentor, and develop regional and hub operations teams.
- Build a high-performance culture driven by accountability and ownership.
- Establish KPIs and performance review mechanisms.
- Foster cross-functional collaboration between Operations, Sales, Finance, Service, and Supply Chain teams.
Performance Monitoring
- Develop dashboards and MIS reports for operational performance.
- Monitor key operational metrics including:
- Service TAT
- Customer Satisfaction (CSAT)
- Inventory Accuracy
- Stock Availability
- Operational Cost
- Hub Profitability
- Process Compliance
- Productivity Metrics
Required Skills & Competencies
Functional SkillsLeadership SkillsAdditionally,
- Some who has handled team size of 100+ Employees
- Have managed 500+ Cr Company operations
- Ability to handle Pan India Operation from Tier 1 to Tier 3 cities
- Have built startups from Scratch to Series A (Preferably)
What We Offer
- Opportunity to lead operations for a fast-growing organization.
- High visibility with leadership and strategic decision-making.
- Stock Options participation and long-term wealth creation opportunity.
- Performance-driven work culture with opportunities to build scalable operational excellence.
- Clear growth path to C- Suite position
- Opportunity to work in Battery Circular Economy
- Challeging work environment to go from 100 Cr to 1000 Cr
- Be part of Vision 2030 IPO
Similar Jobs
3 Days Ago
Financial Services
Leads a Bengaluru securities trade-processing team covering trade capture, confirmation, settlement, and fail management. Oversees operational controls, regulatory compliance, escalations, reporting, and stakeholder coordination across global teams. Drives automation, resiliency, process improvement, system enhancements, and new product readiness while developing team capability through coaching, cross-training, documentation, and succession planning.
Top Skills:
ClsSwift
7 Days Ago
Financial Services
Lead design and delivery of production-scale AI/ML solutions for Market Operations. Manage and mentor a team of data scientists and engineers, partner with stakeholders and AI engineering to build scalable architectures, ensure production-grade code and MLOps practices, establish model evaluation/monitoring/governance, and drive execution and documentation to deliver measurable business impact.
Top Skills:
AWSAzureDockerGCPKubernetesMlopsPythonPyTorchScikit-LearnTensorFlow
Fintech • Information Technology • Financial Services
Lead the transformation of a 24x7 NOC into an engineering-led Network Operations Engineering function focused on automation, AIOps, observability, reliability, and platform-aligned delivery. Own global incident management, drive automation and auto-remediation, improve MTTR and alert quality, manage risk and change, and develop a global engineering-focused operations team.
Top Skills:
Ai/MlAiopsAutomation ToolsAWSAzureCheckpointCiscoF5GCPMonitoring ToolsObservability ToolsRoutingVxlan
What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
