The Workday HR Operations Analyst will manage employee data changes, handle administrative tasks related to onboarding, leave management, and compliance, provide end user support for transaction processing in Workday, conduct system audits, and resolve inquiries. Additionally, the analyst will support business process development and handle basic system configuration.
Workday HR Operations Analyst - India
DV has an amazing opportunity for a talented Workday HR Operations Analyst to join our growing and dynamic team. We seek a collaborative problem solver skilled in HR systems integrations, with a passion for data and the insights it can bring, and an amazing mind for managing and operationalizing global and local processes.
This role will play a key part in scaling our HR operations function to ensure our talent infrastructure is ready for anything. The position reports into the Sr. Director of HR Technology and Operations.
What You’ll Be Doing:
Responsible for:
- Manage all employee data changes and updates. Responsible for handling high volume administrative and transactional activities related to employee on/off boarding, leave management, compliance, records management, and retention
- Provides end user support for transaction processing and life cycle event management in the system's self-service function. (job changes/transfers/promotions, hire, job requisitions, separations, etc.)
- Conduct system audits to ensure data accuracy and integrity.
- Handles employee inquiries and issues resolution. Assists in the research, escalation, and resolution of Workday related operational issues
- Run standard reports, handles ad-hoc report requests and provides data as needed
- Delivers exceptional customer service and ensures all inquiries are accurately addressed in a professional, efficient, timely manner.
- Collaborate effectively across HR and non-HR cross functional teams (i.e. HR Business Partners, Talent Acquisition, Benefits, Payroll, IT, Finance) on a broad range of topics, as needed.
- Supports business process development, improvement, data management, releases, testing, maintenance within Workday and other HR systems.
- Serve as the first line of support for Workday System questions, Troubleshoot and resolve system issues.
- Participate in the design, testing and implementation of new functionality in Workday, including the bi-annual release
- Develop Job Aids and Conduct training sessions and workshops to end users to promote efficiency and adoption.
- Handle basic System Configuration in Workday
- Create and Load EIB’s as necessary
Skills & Experience you’ll need:
- Experience of HR Technology and Operations experience with Workday, including an understanding of configuration.
- Functional experience and strong knowledge of HR processes, HRIS business systems (Workday), data systems and other HR tools.
- Ability to multitask and prioritize work
- Strong attention to detail and critical thinking skills
- Familiarity with SOX Compliance
- Bachelor's degree in Business or equivalent experience (HR, Business Ops, Business Administration)
- Critical thinking skills and ability to work in a fast paced environment with strong attention to detail
Top Skills
Workday
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