Top Customer Care Jobs in Bengaluru, KA
Customer Experience Executive at Probe CX requiring Senior High School graduate with 6 months BPO related industry experience. Desired skills include MS Office and Google Suite proficiency. On-site work location at Eastwood City.
Facilitate specific customer outcomes through data-informed customer interactions. Collaborate with various departments to maximize customer satisfaction. Analyze customer data to promote engagement and improve customer retention.
Client Success Specialist responsible for managing client relationships, driving adoption and satisfaction, collaborating with cross-functional teams, and ensuring client success. Requires 3-5 years of experience in account management or customer success, strong communication skills, and ability to work in a deadline-driven environment.
Join Bloomreach as an Associate Product Support Specialist to provide consulting to users on the Bloomreach Engagement platform, including technical and marketing topics. Diagnose and resolve customer requests, collaborate with colleagues, and contribute to platform improvement.
The Customer Service Specialist at Sartorius is responsible for providing administrative support to the sales team, ensuring efficient order processing, coordinating with internal and external customers, and maintaining delivery reliability. Key tasks include order validation, material planning, backlog reporting, handling customer complaints, and managing demo requirements. Qualifications include a Bachelor's degree with 3-6 years of experience in order processing, knowledge of import and export processes, SAP proficiency, and strong communication skills.
Ensure top-class customer experience by resolving tickets within defined SLAs, minimizing escalations, and collaborating with Product and Engineering teams. Build a culture of quality by demonstrating strong product understanding and customer empathy. Set up systems and processes to address enterprise customers and optimize team performance.
As a Customer Support Associate at Quizizz, you will help users utilize the product, troubleshoot issues, and provide exceptional support. You'll work the US shift and focus on improving the product based on customer feedback. Excellent written communication skills are essential, and experience with support platforms like Zendesk is preferred.
Sun Life Financial is seeking Client Care Representatives to provide outstanding customer service and support in a fast-paced environment. Responsibilities include handling telephone inquiries, engaging in chat sessions with customers, resolving issues effectively, and promoting Sun Life products. Ideal candidates should have 5-6 years of experience, with at least 1 year in a call center, excellent communication skills, and the ability to multitask in a high-pressure setting.
Featured Jobs
As a Customer Support Specialist at HubSpot, you will be responsible for working directly with customers to resolve issues, provide support, and help them effectively use HubSpot's tools. You will focus on delivering a helpful and consultative support experience through creative problem-solving and tailored solutions.
Technical Product Support Specialist III providing specialized support to Airlines and Agency customers with Pricing, Shopping, and Fares issues. Analyzing and resolving mid to high complexity fare-related issues, safeguarding Fare Guarantee Policy, and supporting development and marketing staff.
Senior Customer Support Specialist at Benivo, responsible for providing advanced support to platform users, mentoring team members, driving performance improvements, and ensuring high customer satisfaction. Also involved in team development, quality audits, feedback, coaching, and operational efficiency. Requires at least 3 years of support experience in a B2B/SaaS industry, proficiency in Zoho Desk, Zendesk, and live chat systems, strong communication skills, data analysis abilities, time management skills, customer focus, and adaptability.
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The Customer Success Specialist (Data Migration) plays a vital role in ensuring the seamless transition of data, applications, and systems from BoardDocs to the Community platform. Responsibilities include collaborating with cross-functional teams, analyzing and mapping data, monitoring data transfer, conducting testing, and staying updated on industry trends.
Operational support for customer success managers, onboarding support, renewal operations, customer data management. Partnering with K-12 schools across the U.S. to enhance the educational journey and achieve strategic goals.
Act as the point-of-contact for enterprise customers, provide end-to-end support, and deliver resolutions in a timely manner. Strong troubleshooting skills on Windows OS and Networking. Must have 3-6 years of experience in a Technical Support Center.
As a Client Care Representative, you will handle telephone calls and chat sessions with customers, assess their needs, resolve issues, and provide superior customer service. Minimum 1-year call center experience required. Fluent in English with strong communication and problem-solving skills. Must be customer-centric and capable of multitasking in a fast-paced environment.
As a Digital Touch Success Specialist, you will facilitate specific customer outcomes through data-informed customer interactions. You will collaborate across various departments to generate value, improve customer retention, and maximize satisfaction for each customer interaction.
The Desktop Support Specialist I role is responsible for providing the Astreya user experience, managing hardware and accessory deployment, conference room maintenance, and user setup. This role supports over 70,000 staff globally and is an introductory role to IT services.
Resolve customer issues via various communication channels, escalate issues, drive team behavior for enhanced customer experience, provide technical troubleshooting, create knowledge base content, collaborate with internal teams for issue resolution.
Seeking a Customer Support Representative with 1-2 years of experience in customer support within the enterprise SaaS space. Responsible for assisting customers with product inquiries, troubleshooting technical issues, and providing timely solutions to ensure customer satisfaction.
Seeking a versatile individual with experience in Management Information Systems (MIS) and customer service to join a dynamic team at Farnell, an Avnet company. Responsibilities include providing support to sales team members and customers, improving processes, maintaining customer relations, and updating records. Requires a minimum of two years of related experience and a High School Diploma or equivalent.
Provide customer support and issue resolution to existing clients via live chat, phone call, and email. Escalate issues when necessary and maintain a positive company image. Process client requests, verify documents, and achieve quarterly KPI targets. Bachelor's degree in business administration required.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
Fulfill aftersales needs of customers, maintain response time, accountable for instruments installation and warranty service, promote service contracts, develop productivity strategy, deliver data-driven insights, ensure safety compliance, perform field service and repairs, provide customer support on-site, execute preventive maintenance, maintain inventory records, report anomalies, ensure adequate test equipment
Install and maintain instruments and systems in a laboratory environment, provide effective product and customer support, maintain excellent customer relationships, and drive corrective actions for service improvement. Engineering degree required with 3-5 years of experience in customer services.
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As the Senior Manager of Customer Experience team in India at a fast-paced startup, you will lead global teams responsible for customer interactions across the pre and post-sales lifecycle. Your role involves direct reporting, P&L responsibility, and alignment with regional teams to drive customer engagement and success.
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