As an IOC Analyst at Q2, you will be responsible for monitoring, troubleshooting, and supporting various operating systems, databases, and network security tools. You will respond to alerts, drive investigations, and provide triage during incidents and outages. This role requires proactive monitoring, incident and event management, documentation of troubleshooting results, and escalation of critical issues.

Seeking a Manager Customer Support with a passion for delivering exceptional customer experiences and leading large customer-focused teams. Must possess strong communication, organizational skills, and attention to detail. Responsibilities include driving team success, coaching leaders, and managing employee development plans.