As a Customer Success Trainer, you will lead and facilitate training for new hires and upskilling programs, ensuring effective learning solutions in both virtual and in-person settings. Your role requires creating engaging learning materials, evaluating their effectiveness, and collaborating with various stakeholders to enhance the training experience.

As a Customer Care Tech Specialist, you will assist customers by answering questions and resolving technical issues via chat and voice calls. Your role involves leveraging product knowledge, writing clear messages, and collaborating with team members to provide exceptional customer support in a hybrid work environment.