Top Customer Success & Experience Jobs in Bengaluru, KA

The Senior Instructional Designer creates effective learning experiences to enhance agent performance, support customer experience, and drive business impact through training and collaboration.

Manage a team of Tier 1 Technical Support Specialists, improve team metrics, collaborate cross-functionally, and ensure high customer satisfaction.

As a Product Support Engineer, you will resolve complex issues related to mobile and cloud applications, driving customer satisfaction and collaborating with engineering teams for product improvements.

Samsara seeks a Technical Support Engineer to provide complex hardware and software support, troubleshoot issues, and collaborate with engineers for customer satisfaction.

Respond to customer requests for technical assistance via phone and chat, manage workloads effectively, and collaborate with support teams.

As a Product Support Engineer, resolve critical issues in Safety solutions, ensuring system reliability while collaborating with engineering teams, providing analysis, and driving product improvements for customer satisfaction.

The role involves troubleshooting technical problems, managing a ticket queue, providing IT support for new hires, and overseeing office technology resources.

As a Technical Support Specialist at Samsara, you'll provide customer support via phone and chat, resolving technical issues and collaborating with teams to ensure customer satisfaction. The role involves self-management of workload and requires technical expertise in cloud applications and hardware troubleshooting.

Manage escalations by acting as a single point of contact for customers, coordinating resources and communications, and driving effective collaboration across teams to resolve high-priority issues.