Top IT Support Jobs in Bengaluru, KA
Responsible for technical support related aspects at a specific customer and specific product, including escalations, fleet performance, system installations, and upgrades. Acts as intermediary between customer and Division by providing technical support to field engineers and technicians. Generates system performance data, supports GPS in documentation generation, and ensures field implementation of technical improvements and upgrades.
As a Technical Support Engineer at Narvar, you will be the escalation point for resolving complex customer issues, providing high-quality support via Zendesk and Zoom calls, and identifying areas for improvement to deliver world-class service levels.
Part of the global 24/7 IT System Operations support group responsible for L2/L3 support, administration of server and network devices, maintenance of security systems, and providing support for various services. Requires basic knowledge of routing and firewalling, experience with specific technologies, excellent communication skills, and the ability to work in a multicultural environment. Minimum 4 years of experience.
A Technical Support Engineer I - Email responsible for providing world-class support experience to customers by troubleshooting and resolving issues related to Forcepoint and associated third-party products. Responsibilities include responding to customer cases, proactively identifying and resolving problems, gathering logs, recommending solutions, and documenting interactions.
Frontline and backline support role for enterprise products, resolving complex issues, ensuring SLAs are met, optimizing system performance, maintaining detailed documentation, improving customer experience, and promoting self-service offerings.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
The Support Engineer at TIBCO will provide technical product support services, debug and solve customer problems, and collaborate with engineering to resolve issues. Requires strong problem-solving skills and technical expertise in TIBCO products. Must work closely with team members and provide prompt support to customers.
SUSE ECM Support Engineer role focused on providing support for customers using Kubernetes and various open-source technologies. Responsibilities include solving customer cases, collaborating with development teams, writing technical content, and providing operational support for SUSE Rancher Hosted SaaS offering.
Provide exceptional technical support to customers, partners, and field engineers for the ServiceNow IT Service Management Platform. Troubleshoot and resolve customer issues, maintain articles for the Knowledge Base, and communicate effectively with Product Management and Engineering teams. Must have prior ServiceNow experience, strong problem-solving skills, and a customer-oriented mindset.
Provide high-quality end-user support for top revenue-generating clients, troubleshoot technical issues, manage support cases, document customer information, and handle escalations. Requires strong communication, problem-solving, and systems analysis skills.
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The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
Support Engineer II / Senior Support Engineer at Brandmuscle in Bangalore / Noida. Responsibilities include handling client custom projects, support existing applications, configuration changes on client sites, backend data modifications, SSIS package builds, report generation, troubleshooting, and advanced tasks like SSIS package creation, PowerShell scripting, and C# coding.
Support enterprise customers within Zoom's Tier 2 Technical Support team. Ensure customer success with Zoom products and services. Resolve technical issues and provide customer satisfaction.
The Technical Specialist - Techhub-Desktop at Fidelity will be responsible for hardware and software support services, maintaining customer satisfaction, resolving service requests and incidents, collaborating with infrastructure teams, and managing end user IT assets. The role requires solid knowledge of desktop OS environments, O365 architecture, and audio/video technologies support.
Provide technical support on automation systems, handle chromatography products, ensure knowledge transfer between teams, participate in customer meetings, maintain documentation, and adhere to safety regulations.
Responsible for providing technical support to customers, managing support cases, and ensuring customer satisfaction. Must have 2+ years of experience in Technical Support, Networking, and Linux-based environments. Strong communication and ticket management skills required.
Primary support consultant for medium to large customers in connection with Manhattan solutions. Analyze, troubleshoot, and resolve complex issues. Define client needs, develop solutions, and guide system implementation. Mentor team members and work closely with technical teams and product engineering.
Support Engineer position focused on providing seamless application support to BY customers, communication and collaboration with internal teams and partners, and competency development in technical expertise, product and domain knowledge, and solution architecture.
The Senior Production Support Engineer at HARMAN is responsible for handling customer tickets, providing technical support, troubleshooting issues, and supporting internal and customer requests. This role involves working in 24x7 shifts and mentoring team members.
Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.
As a Technical Support Representative, you will field complex/escalated issues for high-value clients, troubleshoot audio/video hardware and signals, work directly with clients to resolve technical issues, uphold SLA's, serve as an escalation point for Customer Support Representatives, and collaborate with Engineering and product teams to resolve technical issues.
Hewlett Packard Enterprise is looking for a NonStop Remote Hardware Support Engineer to provide support for global mission critical customers, specializing in NonStop systems technologies. Responsibilities include resolving support issues, developing strategies to improve customer environments, performing root cause analysis, and solving complex technical problems. The ideal candidate should have a degree in Computer Science, 5+ years of customer support experience, knowledge of HPE NonStop products, and exceptional troubleshooting skills in a technical environment.
Provide technical support to customers, troubleshoot software problems, manage software implementations, conduct software testing, and deliver customer training. Also responsible for tracking software performance and quality at customer sites.
Responsible for resolving customer technical issues and supporting team members, with a focus on networking devices, cloud ecosystems, and troubleshooting. Collaborate with various teams to provide world-class support and create knowledge base articles. Bachelor's degree and 9+ years of experience required. Equal opportunity employer.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
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