Top IT Support Jobs in Bengaluru, KA
As a Software Support Engineer at Esko, you will be the face and voice of the customer, keeping them informed and updated on issue resolutions. You will work with a team of experts to proactively address customer challenges, build trust, and ensure they receive the best value from the software. Fluency in English, problem-solving experience, and analytical mindset are key requirements for this role.
The NonStop Remote Hardware Support Engineer will be responsible for providing support for NonStop systems technologies and solutions, troubleshooting hardware issues, and resolving technical support queries from a global customer base.
As a Software Support Engineer at Esko, you will be the face and voice of the customer, keeping them informed and updated on issue resolutions, mastering the newest technologies, and building trusted partnerships with enterprise customers. You will also proactively anticipate customer challenges and help them derive the best value from the software. The role requires fluency in English, empathy, proactive problem-solving skills, shift flexibility, and weekend availability.
Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.
Trainee Technical Support Representative responsible for troubleshooting customer queries related to PC/Console and Mobile gaming. Must have good technical skills, proficiency in English, and a passion for gaming. Rotational shifts, 3-month contract. Flexibility to cover operational hours.
Join a hectic and fast-paced Startup as a Staff Technical Support Engineer. Assist customers in resolving complex technical issues and provide feedback to improve product performance. Work with top developers and be a champion for customers.
As a Senior Technical Support Engineer at Palo Alto Networks, you will engage directly with customers to address post-sales concerns, conduct fault isolation, provide technical support, and collaborate with cross-functional teams to enhance cybersecurity.
Join the production support team at Cigna as a Technical Support Senior Supervisor, responsible for managing applications, databases, and infrastructure hardware. Lead offshore teams to ensure day-to-day operations meet SLAs and drive modernization and automation efforts. Collaborate with business and IT partners to provide support services to International Health Americas business. Requires strong Java, Angular, Apache, Oracle, and SQL experience, along with skills in service delivery and application management.
Provide application support, troubleshoot technical issues, and collaborate with development teams to resolve issues in a timely manner.
Join the Support, Deployment & Licensing team in the US to interact directly with customers and help them succeed. Focus on computing, IT, and database skills to install and manage enterprise software. Responsible for diagnosing and progressing customer issues, providing workarounds, and collaborating with internal teams. Opportunities for learning and growth within the team.
The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.
Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.
Provide 24*7 support for L2 NOC, monitor and take corrective actions for hosted environment, assist customers with product and network problems, replicate customer issues in lab environment, collaborate with engineering teams to test fixes, manage incident tickets, set up infrastructure, create knowledge articles, and potentially write bash and python scripts.
The Support Administrator position involves providing technical service to a valued SaaS customer and recognized global brand. Responsibilities include end-user support, security and data administration, reporting, training, demonstrations, and site configuration. The role also entails being the main point of contact for end-user support, managing user accounts, providing software training, and generating reports for the customer management.
Technical Support Engineer - Level 3 role at VMware by Broadcom involving troubleshooting customer issues, supporting global team, handling escalated customer problems, engaging with account teams, and developing technical expertise in IT infrastructure and virtualization technologies.
As an IT Helpdesk Specialist, you will provide technical support, resolve issues, and maintain high customer satisfaction. Responsibilities include processing laptop replacements, responding to technical difficulties, and software provisioning within scope. You need 3-6+ years of helpdesk or technical support experience, strong knowledge of Apple OS and network systems, excellent problem-solving and communication skills, and familiarity with ITSM and helpdesk software.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
As a Senior Product Support Engineer at Dialpad, you will triage, resolve or escalate tickets, investigate complex integration bugs, support deployment of new features, develop documentation, analyze technical issues, lead incident management, and collaborate with engineering teams to improve product quality and stability.
As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.
Seeking a Senior Technical Support Engineer to provide grade A support for Enterprise customers, investigate technical issues, work closely with product management, and have a bachelor's degree in a technical field with a minimum of three years of experience in customer support or a customer-facing technical role.
Provide ongoing support to complex OT systems worldwide, troubleshoot and resolve customer incidents, contribute to better customer service, and stay updated on new technology.
Responsible for resolving customer technical issues, supporting team members, handling complex queries, and working with diverse networking devices and cloud ecosystems. Collaborate with various teams to resolve issues and create knowledge base articles. Requires strong technical and communication skills, as well as willingness to work on shifts.
As an Application Support Engineer at Syndigo, you will provide technical support and solutions for Riversand SaaS products to a global customer base. Responsibilities include troubleshooting, resolving technical issues, conducting customer reviews, and contributing to knowledge base improvements.
As a Senior Technical Support Engineer in the VMware Cloud Foundation division, you will optimize and personalize customers' support experience, drive resolution of technical issues, and provide proactive support services to top customers.
Provide customer support and troubleshoot technical issues for Mitratech products.
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